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Job Description
Canarm currently has an opening in its Sales Department, Agricultural Business Unit. As the Customer Service Representative, the successful candidate will play a critical role in maintaining and enhancing our relationships with customers. The ideal candidate will have an Agricultural or Business education, excellent interpersonal skills, a strong work ethic, and a dedication to customer service.
Key Duties
· Answering calls from customers in a prompt and courteous manner
· Entering orders using Canarm’s order entry system
· Assisting customers with technical/product questions
· Recommending appropriate products as required
· Partnering with Sales Managers to develop and maintain strong customer relationships
· Coordinating order fulfillment and shipping requirements for orders out of our warehouses (all locations)
· Other ad hoc assignments as required by Vice President – Canadian AG
Minimum requirements
· College diploma or university degree in Agriculture or Business Administration or equivalent experience
· Excellent oral and written communication skills
· Ability to work in a fast-paced environment with a strong work ethic
· Experience using Microsoft Office products, i.e. Excel, Outlook
· Previous customer service experience and bilingualism are assets
Job Types: Full-time, Permanent
Benefits:
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
- RRSP match
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Arthur, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
Work Location: One location
Application deadline: 2022-10-16
