Log In
Sign Up
ABOUT US
CareGuide was founded with one thing in mind: to ensure that anyone in search of care can find it. We help people take care of the things that are closest to their hearts: their homes, their pets, their parents, and their kids.
We have 20+ full-time team members who share this commitment – we are parents, grandparents, pet lovers, daughters, and sons. And we have 6 million users who trust us to help find care, and we work hard to make it possible.
CareGuide continues to build up our HeartPayroll and Nanny Lane brands by helping households employ nannies, caregivers, and other household employees, so we’re looking for someone bright who loves solving problems and processing payroll.
You’ll be helping families ensure their nannies and staff get paid on time, accurately, and with the very best service. You’ll also gain valuable experience in an entrepreneurial environment with some of the brightest minds in the industry.
We know you see 10s of 100s of job postings every week so thanks for making it far. If you feel like you would be a great fit for a fast-paced start-up, where you will be challenged and rewarded on a daily basis, please apply – we promise it’s worth it. We think big, work hard and celebrate the successes and losses because both are equally important.
LOCATION
CareGuide is a remote company and we hire from anywhere in Canada. You must live in Canada, and be ELIGIBLE to work in Canada.
THE OPPORTUNITY
You will work alongside a small team that promotes legal and ethical pay for domestic workers across Canada.
We are hiring a full-time payroll administrator.
Requirements
RESPONSIBILITIES
Prepare payroll for nannies and caregivers on a weekly, bi-weekly, semi-monthly, and monthly basis
Provide customer service support to clients
Prepare various payroll reports
Ensure all data files are complete
Investigate and resolve payroll discrepancies
Set up new clients and remove outgoing clients in our payroll system
File ROES online with Service Canada’s ROE Web
Prepare and report WCB/WSIB/WorkSafe BC earnings for clients
Work with clients to ensure accurate payroll processing
Assist our technical team in building our payroll product to make it simpler and easier to administer payroll for caregivers
HOW TO WOO US
You are able to maintain confidentiality and use discretion
You have strong organizational and time management skills
You excel in your ability to manage and prioritize multiple tasks efficiently
1 year of payroll experience preferred but not required
You hold a PCP Certificate (or working towards it)
You’re not just a problem solver, but are solution-oriented and look at all options before proceeding – you’re inventive and curious
WHO ARE YOU?
You are a people person – customers love chatting with you
You love the little details of things and deadlines are something you appreciate
You strive to make an impact – we like to think of ourselves as change-makers who work hard to improve people’s lives
You are excited to work in an environment where change is constant (and love working on a team!)
You thrive on feedback and take ownership of your work
You embrace a no-blame-failure environment – we’re all on the same team
Benefits
WHAT WE OFFER TO YOU
100% remote work environment with our team spread across Canada, from coast to coast
$500 to set up your work from home space, available to you the day you start
Unlimited personal time off
Flexible hours (we’re moms, dads, caregivers, pet parents, you name it – we know things come up)
Opportunities for personal growth – we are genuinely interested in helping you reach your career goals
The regular sharing of memes in Slack (this has been a game-changer as a remote company)
Monthly local GTHA meetups in the summer (government guidelines pending, 100% optional, and a transportation budget is provided)
An end of year offsite retreat to connect with the team and plan for the year ahead (in case government guidelines don’t allow for large gatherings, we will hold a remote retreat)
We have been certified as a great place to work by Great Place to Work® Canada, 3 years in a row by our team and we continue to learn from them as to what makes us great and where we can improve.
A NOT SO FUN FACT
Studies have shown that men will apply for a job when they have 60% of the qualifications that are listed. Women are reluctant to apply for a job unless they feel they have 100% of the qualifications that are listed. Wherever your rank on possessing the qualifications we have listed in this posting, we encourage you to apply.
ONE LAST THING
CareGuide is committed to providing equal hiring opportunities for all folks. We value diversity and inclusion and have worked hard to create a culture where individual differences are recognized, respected, and celebrated. All applicants will be considered for employment without regard to race, colour, gender, gender identity, religion, sexual orientation or age.
If you are a person who requires accommodation please reach out to us and we will work with you to meet your needs.
