The Customer Service Representative will assist in handling crop input account activities and assist in processing new customer transactions and account maintenance. In this role, you will oversee invoicing, perform cash applications, handle customer returns and account reconciliations. Key Accountabilities
Assist in handling sales order and contract related transactions.
Inform customers about order status, invoices, contract balances and other information needed to complete the sale.
Execute customer service strategies.
Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
Other duties as assigned
#LI-YF1 Qualifications
Minimum Qualifications
Diploma/certificate or bachelor’s degree in a related field or equivalent experience
Experience with email, spreadsheet and word processing applications.
Strong Customer service work experience
Proven accounting/finance experience
Strong proven excel knowledge (Macros)
Must be legally entitled to work for Cargill in Canada Preferred Qualifications
Experience with supply chain activities in an enterprise resource planning applications
Experience with SAP system. Position Information
Relocation assistance will not be provided for this position.
Cargill is an equal opportunity employer and committed to providing accommodation to our job applicants with disabilities.
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