Carleton University Looking for Educational Technology Coordinator at Ottawa, Ontario, Canada Full Time

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Job Number: J1023-0101

Job Title: Educational Technology Coordinator

Job Type: Continuing Full Time

Department: Digital Learning

Job Category: Training/Education

Number of Positions: 1

Date Posted (dd/mm/yyyy): 17/10/2023

Closing Date (dd/mm/yyyy): 28/10/2023

Salary (with Salary Rate): 71,085.00 – 77,752.00/Year

Employee Group: CUPE 2424

Salary Level: 9PE

Hours Per Week: 35

Date Position Available: 09/10/2023

About Carleton University

Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation’s government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.

As one of the 2023 Top 100 Employers in Canada and one of the National Capital Region’s Top Employers for nine consecutive years, Carleton University is one of Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.

The university’s Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton’s strengths and student-centric, community-engaged values.

Duties And Responsibilities

Reporting to the Manager, Online Technology the Educational Technology Development Coordinator is responsible for planning, advising, and consulting with faculty members, contract instructors, staff, and teaching assistants on the use of a large and evolving number of educational technologies in teaching and learning activities at Carleton. The position will support instructors and staff migrating courses between and within the LMS.

The incumbent will also evaluate and look critically at new technologies, teaching practices, and research to ensure that TLS is providing the best possible teaching and learning tools and approaches to faculty members and students in a way that is informed by educational research and established best practices in the fields of instructional design and educational technology.

The Educational Technology Development Coordinator will plan, develop, and facilitate one-on-one training and group workshops, as well as design and deliver online tutorials (synchronous and asynchronous) relating to the use of any form of technology used to enhance teaching and learning. The Educational Technology Development Coordinator is responsible for efficiently managing multiple projects related to educational technology at Carleton. These can include new initiatives, instructor projects, or continuing management of long-term projects.

This position uses instructional design strategies and learning theories to design e-learning activities using the Learning Management System (LMS) and a large variety of tools. This is an important position within the Teaching and Learning Services as it is responsible for implementing, supporting, and administrating courses within Carleton’s Learning Management System (LMS) and other Digital Learning tools.

Qualifications

• Proven working experience in instructional design and with educational technology
• Excellent knowledge of learning theories and instructional design models
• Expertise with Learning Management Systems, video creation tools and web conferencing tools
• Solid knowledge of course development software and at least one Learning Management System
• Excellent verbal and written communication skills

Commitment to service excellence and an ethic of care, knowledge and expertise in the following areas:

Design and Development

• Select, modify or create an educational technology enhanced learning experience appropriate for the instructional and learning outcomes
• Structure content based on educational research, instructional design practices and instructor input
• Establish an appropriate learning environment using learner-centered educational technologies or other web applications
• Develop, select, modify or create educational technology support materials

Implementation and Coordination

• Plan, manage, and organize projects (project management)
• Conduct needs analysis to help determine requirements
• Promote and initiate collaboration (i.e.ITS, Library, PMC, instructors, HR, EHS, and SASC)
• Evaluate initiatives (select instruments, methodology, collect and analyze data)
• Administers ticketing and help desk systems

Communication/Training

• Consult with instructors and learners
• Excellent verbal and written communication
• Initiate collaboration (i.e. ITS, library, instructors, HR, EHS, and SASC)
• Develop documentation and end-user training materials
• Evaluate and report on activities relating to communication initiatives

Computing/Web Application skills

• ePortfolio Systems, Learning Management Systems, Content Management Systems, Media Management Systems, Student Response Systems,
• Office suite of tools, Articulate, Camtasia, H5P, Microsoft Teams and similar
• Basic image editing and graphic design skills
• Basic video/audio editing
• Basic reporting and analysis of metrics and learning analytics

Customer-facing skills

• Experience in working in a university environment, across multiple departments and faculties
• Experience delivering training sessions
• Development of documentation, and end-user training materials
• High professional, service and solution oriented

The incumbent must have effective organizational skills and excellent communication skills (both written and verbal). Strong interpersonal and problem-solving skills, as well as good judgment, initiative, resourcefulness, tact and discretion are essential. Moreover, the incumbent must possess the ability to work under pressure and to remain focused. Adaptability and attention to detail will be the key to this position, as well as the ability to work in a team environment.

Education And Experience

The above is normally acquired through the completion of:

• A Master’s Degree in Educational Technology or a related field is required.
• The incumbent must have a minimum of four years of related experience, especially with modern learning management systems, educational technologies and sophisticated web applications.
• Experience with direct teaching/training experience is preferred.

HR Note

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

Important Note Regarding Pandemic Related Operations

This position is regularly required to work on campus. Due to the ongoing dynamic nature of Covid-19, you may be required to work temporarily remotely due to public health requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all directives to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.

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