Located on the edge of the Grand River and filled with small town charm, River’s Edge is truly a venue like any other. Situated in the heart of the picturesque town of Paris, Ontario, River’s Edge is surrounded by an array of stone buildings and scenic views making it a truly memorable spot. River’s Edge is a part of Carmens Group; an entertainment and hospitality company committed to creating extraordinary experiences for our clients and guests.
We currently have a full-time Event Supervisor opportunity available for team members with evening and daytime availability, both mid-week and on weekends. This is the perfect opportunity for someone who is looking to expand their skills in the Hospitality industry.
Job Types: full-time, permanent
Salary: $40-42k
AT RIVER’S EDGE OUR EVENT SUPERVISOR’S:
Are confident and enthusiastic about their role in creating memories for our guests.
Work in a welcoming and romantic environment where we lead by example and work as a team of champions to achieve results.
This is the perfect opportunity for someone who is looking for a professional serving role and enjoys entertaining and weddings. The position is offered during daytime, evening, midweek and weekends.
THE EVENT SUPERVISORS AT RIVER’S EDGE WILL HAVE THE OPPORTUNITY TO:
Effectively lead by example demonstrating superior customer service skills, and adaptability to customer feedback, ensuring flawless execution of the event in accordance with Carmens Group standards.
Responsible for creating a memorable guest experience, and including menu execution, food quality and overall experience
Acts as an ambassador and host of the venue, serving as a liaison between guests, management and team members
Get to know the guests; be able to comfortably answer any questions a guest may have; ensure guest satisfaction throughout meal service and event
Learn the details of menu offerings for various events
Create and coordinate schedules, conduct inventory & ordering of bar product and event décor items, and other administrative duties as required
Assist with team member relations including recruitment, training, coaching, and recognition
Responsible for maintaining a healthy and safe work envrionment
Make a difference in the lives of each and every one of our guests by directly contributing to their extraordinary experiences
Exercise good judgment and demonstrate leadership abilities
Drive positive change in the organization
EVENT SUPERVISOR POSITION REQUIREMENTS:
Friendly, professional and customer service focused
Positive, outgoing and friendly team player
Ability to build rapport quickly with guests
Excellent customer service skills, and ability to understand and respond to individual needs and requirements
Hospitality experience and/or Event Management courses or diploma considered an asset
2-3 years’ experience in the hospitality / tourism / restaurant industry is required, preferably in a supervisory capacity
Smart Serve Certification required
Reliable transportation an asset
WHAT CAN WE OFFER?
Great Place to Work Certified, 3 years in a row
Competitive salary package
Gratuity program
Personal wellness program
Pay on demand
Staff recognition, years of service rewards
Hotel discounts worldwide
Restaurant discounts
Group RRSP
Wellbeing programs
Participation in staff events
Opportunities for growth and a chance to play a role in our vision to continue being innovators and industry champions within the Hamilton hospitality community
Carmens Group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 40 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmens Event Centre, The C Hotel, The Lakeview, the Hamilton Convention Centre, fig&lemon Catering, Mercanti Specialty Foods, and the Arlington Hotel & River’s Edge. We are devoted to bringing excitement to Hamilton and Southern Ontario, and to enhancing the image of Hamilton with every strategic initiative we pursue.
Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.
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