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Job Duties:
The role includes, but is not limited to,
- answer incoming customer inquiries, over phone and e-mail
- collaborate with key stakeholders and teams to stay updated on new products, services, and policies
- record and modify customer information within the database
- engage with clients in a friendly and professional manner
- other administrative duties as requested
- order entry
- filing
The ideal candidate will have
- basic knowledge of industrial parts and components
- the ability to work independently and part of a team
- strong computer skills
- working knowledge of both French and English an asset
- ability to adapt to a fast-moving environment
- strong organizational skills
- 3 years experience in office administration required
- 3 years experience in customer service required
- 3 years experience in industrial sector administration or customer service required
Job Type: Full-time
Salary: $16.00-$22.00 per hour
Schedule:
