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Full Time
Salaried
Application Deadline: April 7, 2022
Reporting to the HR Operations Manager, the Human Resources Coordinator is responsible for providing front-line HR support to the organization. Responding to inquiries with a focus on the employee experience, the HR Coordinator contributes to our Company’s overall success by promoting and supporting critical HR functions. The Human Resources Coordinator will respond to Associate and Management inquiries relating to employment legislation, Health and Safety, benefits, pension, payroll, programs and interpretation of company policies and procedures. The Human Resources Coordinator provides support and expertise in the delivery of a wide range of human resources services and is accountable for resolving workplace issues and concerns in a proactive and professional manner, including escalating concerns when required. If you would like to be on a team of Great People delivering great service, we may have just the opportunity for you!
The job involves:
Providing HR support to all members of the organization in a responsive and professional manner and in accordance with customer service expectations while supporting established employee relations strategies
Contributing to a positive workplace culture by being an ambassador of Niagara Casinos and living our Company values during every interaction
Using HR knowledge and best practices to guide decision making and inform recommendations
Gathering relevant information from associate interactions to determine trends in morale and engagement; escalating potential areas of interest appropriately
Providing associates with information on all critical HR functions including: policy interpretation; escalating concerns; conflict resolution; Company programs; pension and benefits; health and safety; absence management; leave of absence management
Liaising with other departments as necessary to answer associate questions and/or concerns, minimizing the number of touchpoints required for the associate
Contributing to the development of departmental strategies and executing on assigned tasks
Maintaining the HR office spaces at Fallsview and Casino Niagara, ensuring that all supplies, forms and equipment are stocked
Providing support to all functional areas of HR including: recruitment; scheduling; disability programs; compensation and benefits; employee engagement; communication; learning and development; operations
Adhering to compliance and workplace policies, internal control procedures, and AGCO directives
Flexibility to support a 24/7 operation
The ideal candidate has:
College or University degree or Diploma in Human Resources Management, Business Administration or related field
Minimum 1 year of human resources experience; experience in entertainment or hospitality
CHRP (Certified Human Resources Professional) designation
Excellent knowledge and application of Ontario Human Rights Code and Employment Standards Act
Strong interpersonal skills with the proven ability to build effective professional relationships
Superior verbal and written communication skills
Excellent judgment, demonstrated initiative and problem solving skills
Excellent time management, organizational and multitasking skills
Demonstrated ability to deal with sensitive and confidential information
Niagara Casinos is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
Please note that Niagara Casinos requires that all newly hired employees are to be fully vaccinated against COVID-19 as a condition of being hired and provide proof of full vaccination, or provide proof of a bona fide Medical or Human Rights Code exemption on a form issued from and approved by Niagara Casinos.
