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Who We Are::
Nestled in the southwestern corner of Alberta, in the rugged and legendary Canadian Rockies, Castle is as authentic as it gets. Hard-working, hospitable, and here for the powder is what we’re all about. With less than 200 employees we’re a small, passionate team of winter enthusiasts. Here, we’re all family and you will quickly find you are right at home. If this sounds like you, then we want you to join us.
Nestled in the southwestern corner of Alberta, in the rugged and legendary Canadian Rockies, Castle is as authentic as it gets. Hard-working, hospitable, and here for the powder is what we’re all about. With less than 200 employees we’re a small, passionate team of winter enthusiasts. Here, we’re all family and you will quickly find you are right at home. If this sounds like you, then we want you to join us.
Our resort is not owned or operated by a large ski conglomerate; rather by a bunch of local skiers and riders who are passionate about steep terrain and great snow. Operational decisions are made here (head office = the basement of the day lodge) and our long-term direction is plotted by a group of passionate, volunteer directors who represent more than 200, predominately local shareholders.
More Info including staff perks can be found at: https://www.skicastle.ca/employment/
Overview::
We are looking for energetic and friendly servers to join our winter staff team. This key role is responsible to providing excellent customer service and providing a fun, welcoming atmosphere in the T-Bar Pub and during special events. One of the best positions at the hill to snag first tracks as most work days start mid-morning!
What you will be doing:
- Facilitate a fun, friendly and welcoming atmosphere.
- Provide excellent customer service in an efficient and friendly manner.
- Serve and clear tables.
- Follow ProServe guidelines for responsible alcohol service.
- Understanding of menu items and ability to communicate same to guests
- Provide information to guests on daily specials
- Prepare check and collect payment from customers
- Handle personal float and perform cash-out.
- Help out in other areas of restaurant when needed
- Stock service as needed
- Keep service area clean and organized
- Awareness of resort activities and ability to communicate this to guests.
- Maintain stock levels for the bar.
What you offer us:
- Ability to be friendly and welcoming with a desire to provide excellent customer service.
- Server and/or customer service experience.
- Ability to work long shifts in a fast-paced environment.
- Adaptability.
- Experience with point of sales systems
- Cash handling experience
- Ability to lift at least 50 lbs.
- Available to work holidays, weekends and evenings
What we offer:
- Work with a great team in a fantastic location.
- Castle Mountain Resort Season Pass for the 21-22 Ski Season.
- Discounted or free season pass for spouse/dependants.
- Full time employment 40hr/week, overtime opportunities may exist during busy periods.
- This is a seasonal position (Nov-April) with the possibility of extension into the summer.
- $15/hr starting wage, plus gratuities
Where we are::
Castle Mountain Resort is located at the end of Highway 774, near Pincher Creek, AB. This is a remote work location with no mobile coverage or public transit. There is a communal living Staff Accommodation building on-site for new and returning staff. More information on our location and our resort can be found at skicastle.ca
