CBI Health Looking for Quality Assurance Analyst – IME Report Reviewer (Remote) at Toronto, ON Full Time

CBI Assessment Services

We are a fast paced Medical Assessment Services Company looking for a candidate that is a quick learner and highly organized, with excellent computer skills, to work as a Quality Assurance Analyst to complete review of independent medical assessment reports. This is a remote, work from home position.

The key functions of this role include but are not limited to the following:

• Review reports for clarity, objectivity, spelling and grammar, and formatting
• Ensure all questions are answered appropriately and clearly, utilizing the correct test of disability, applicable legislation, and within assessor’s area/scope
• Review and highlight requirement for clarification and/or inconsistencies in multiple reports that the assessors will review prior to finalizing their reports
• Working collaboratively with assessors to facilitate consensus opinions on multidisciplinary cases
• Customer Service – take inbound calls, assist customers with questions, provide solutions and initiate appropriate steps / direct to appropriate departments to respond to customers needs
• Make verbal recommendations that were made in reports to expedite any further investigations/assessments
• Ensure all timelines are met and assist in the facilitation of adherence to such timelines
• Follow up on any problems hindering the reporting process
• Assist with processing and facilitating addendums

Competencies:

• Related post secondary education/demonstrated extensive writing/editing of written material
• 2 years experience in a Quality Assurance role in an Independent Medical Evaluation (IME) company or similar type experience
• High attention to detail
• Proven ability in adaptability, problem solving and decision making skills
• Demonstrates ability to work in fast paced environment, with multiple ongoing tasks and strict timelines
• Excellent written and verbal communication skills
• Proven critical and analytical thinking skills
• Efficiency in computer skills in (MS Office 2003/2007, Outlook, Internet navigation)
• Experience with the IME/auto insurance sector/SABS and medical terminology is an asset

What CBI Health can offer to you

We are proud of our friendly environment, supportive leadership and the knowledgeable team members who make it all possible. That is why we do everything we can to show our appreciation. Our training, mentoring and education programs will provide you with opportunities for continued learning – and support and guidance whenever you need it. At CBI Health, you will have the freedom to define your own career path through our many opportunities for growth and development.

Here’s a look at our total rewards:

• Competitive compensation
• Comprehensive benefits and rewards package
• Flexible working hours and virtual care options
• Continuous learning and skills development
• Autonomy to explore and reach your career goals including the opportunity to progress to management

If you’re committed to improving care for people across the country, you’ve come to the right place. We have more than 12,000 professionals working together to set the bar for best practices in the industry. For almost 50 years, we’ve flourished as an integrated network with a talented team of professionals just like you.

Join us at CBI Health – where working together makes great things happen!