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Do you want to work on a dynamic team? Do you love ensuring customers receive exactly what they ordered on time and with perfect delivery? Do you have 3+ years of experience working in a dynamic office?
We are looking for a positive, results-oriented person who wants to work in a thriving company. This role is focused on ensuring our customers are always up to date on the status of their projects and deliveries while delivering a wonderful customer service experience every single time.
Responsibilities
Scheduling deliveries
Supporting CSR (deficiency) resolution (i.e. site visits to assess/repair/deliver product)
Developing key relationships with service providers in the Alberta/BC Region of our operations
Update clients every 2 weeks on their order status along with responding to inquiries that come from sending updates
Support CSR resolution by updating clients on the status of these orders and scheduling – (i.e. site visits to assess/repair/deliver product), along with developing key relationships with Clients in the Southern Alberta/BC Region of our operations.
Keep the ERP and CRM systems up to date
Other duties as assigned.
Required Skills and Experience
High School Diploma required; Post-Secondary Diploma preferred.
3+ years of experience in a Project Coordination role.
Class Five Driver’s license
Excellent in MS Office Suite.
Excellent communication and interpersonal and organizational skills.
Skills in estimation and reading furniture layouts and drawings is an asset.
Excellent verbal and written communication
Excellent interpersonal skills
Highly organized and detail orientated
Fully vaccinated for COVID-19
If you love people and want to make a difference in the workplace, we want to hear from you. CDI Spaces is an energetic team of people who want to make a difference in our community by creating spaces that transform lives.
We believe that every space we create is an opportunity to provide positive change in the lives of our clients and our people. It’s about ‘we’ not ‘me’ around here, a place where people find meaning, develop themselves, and provide for their families; and you have an entire team to support your goals. Asking for help when needed and rolling up your sleeves to assist someone else are two things we encourage from everyone who works here. It’s an environment where it’s fine to fail because together, we will find a solution. We build meaningful relationships and genuinely care about ensuring our clients and employees have an amazing experience with us.
Working with the team at CDI is fun, productive, and challenging in all the right ways. We have a wonderful work environment and a team of dedicated, client-focused employees. If you love working with a smart, innovative team and appreciate lunches and celebratory donuts, we are the place for you – apply!
A little more information about our company:
CDI Spaces is a leader in providing furniture solutions and space design for educational institutions and corporate workspaces. We pride ourselves on our ability to assist our clients with tailor-fit solutions that support learners, educators, and workers to be productive, engaged, and successful.
