Cengage Group Looking for Associate Digital Project Manager at Canada Full Time

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

As an Associate Digital Project Manager at Cengage Canada, you will participate in the planning, content management, production, and deployment of a variety of digital products and assets, providing overall workflow/scheduling expertise and cost-effective solutions with the goal of ensuring all projects are delivered on time, on budget, and to Cengage Canada’s quality standards. To excel in this role, you should possess hands-on project management skills, pay high attention to detail, and have excellent verbal and written communication skills. An open approach to discovering and learning new digital and technical skills is crucial. You will collaborate with both technical and non-technical staff, subject matter experts (SMEs), and vendors. Identifying and implementing process improvements within the production workflow is key. Furthermore, the ability to work well under pressure, manage competing priorities, and thrive in a fast-changing environment is fundamental to your success!

What you’ll do here:

Pre-Production

• Create project schedules that resolve workflow and timelines for a digital product

• Develop a project scope template to gather and create project-specific documentation

• Establish and consistently update internal systems (IPS, JIRA, etc.) with critical project information to ensure data integrity

• Work with and guide team members to finalize project scope and requirements, ensuring both keep the project on time and on budget

Content Management

• Work with collaborators to gather content requirements for digital projects

• Prepare and provide documentation and guidance to subject matter experts SMEs

• Manage project-specific digital content scheduling and workflows, including SME timelines

• Review content and assessment to ensure it meets the needs of instructional design and the digital platform

Production

• Coordinate the creation of digital assets between SMEs and vendors (examples: quizzing, html inter-activities, video, audio, etc.)

• Facilitate product assembly by creating build documents for vendors and preparing content and files to meet internal digital project requirements

• Liaise with external suppliers and internal partners to review project milestones, update scheduling, and address confirm asset needs or issues

• Problem solve and troubleshoot throughout the production phase

• Maintain internal systems at each project milestone during the digital project build

Post-Production/Post-Deployment

• Archive project assets

• Process project invoices

• Liaise with team members to update project status

• Help resolve customer issues with existing products

Skills you will need here:

• Post-secondary degree or diploma

• 2-4 years experience working in a digital development & production environment

• Solid knowledge/understanding of the editorial product development model for digital and print is an asset

• Highly organized and motivated, with good problem-solving skills

• Superior time management skills, the flexibility to shift between tasks easily, and the demonstrated ability to effectively prioritize workload

• Excellent communication skills, to effectively convey ideas, instructions, and feedback to team members.

• Active listening skills with the ability to foster open and clear communication channels.

• Should embrace, support, and practice a collaborative style

• Solid understanding of quality assurance principals

• Experience managing third-party vendors

• Proficiency in MS Office, Smartsheet, and SharePoint an asset

• Familiarity of HTML5, CSS, Jira and JavaScript an asset

• Experience with various media formats (video, audio) an asset

Cengage Group’s Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group Canada is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects our country and our customers. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$47,500.00 – $75,900.00 CAD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.