Operations Manager
Department:
Clinical Operations
Reports To:
Director, Research Operations or Senior Operations Manager
Direct Reports:
Designated CRPs (varies depending on site)
POSITION FUNCTION
The Operations Manager is responsible for the training, growth, and development of CRPs at their applicable sites, overseeing the recruitment and retention of all study participants, and for ensuring quality standards and processes are consistent with the expectations of Centricity Research.
Organization Summary
Our Passionate Cause:
Revolutionizing Research & Changing Lives!
Organization Profile:
Centricity Research is a clinical research organization with more than 40 sites, access to over 1.6 million patients and participants, and more than 150 active investigators across Canada and the southeastern United States. Our name, Centricity Research, was purposefully chosen to signify the fact that we are customer centric. Our study participants, sponsors, CROs, and physicians are the cornerstone of our business. The name Centricity Research also highlights the fact that our organization has earned a position of prominence and importance within the industry. We aim to build and nurture strong, trusting relationships with all audiences, and being customer-centric is embedded within our company culture.
FUNdamentals:
Centricity Research recognizes the following core values as being essential characteristics for individual and collective success:
Essential Functions
Protocol and Safety:
Recruiting, Screening, and Enrolling Study Participants:
Study Visit Completion:
Safety Reporting & Data Integrity:
General:
Management:
Education/Experience
Minimum:
Preferred:
Core Competencies/Skills
Prerequisite (Essential):
Foundation:
Leadership:
PHYSICAL DEMANDS
WORKING CONDITIONS
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