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Job Purpose
CHA Learning, the professional development division of HealthCareCAN, is looking for a dynamic eLearning Developer to join our high-performing learning team. The eLearning Developer plays an essential role in shaping and leading the instructional design and development of engaging and effective distance education courses aimed at empowering healthcare professionals in their pursuit to be great leaders and deliver superlative service.
To learn more about us, please visit: https://chalearning.ca/
This position requires a person who can both work collaboratively and cross-functionally in a team environment. Working with CHA Learning’s Directors of Strategic Solutions, Senior Learning Specialist, external partners, and subject-matter experts (SMEs), the eLearning Developer will use their technical expertise to contribute to the design and development of learning programs and solutions based on industry-leading adult learning principles and instructional design best practices. The goal is to enhance the learner experience and align to desired performance outcomes.
In this role, you will participate in the end-end life cycle of course creation. You are a hands-on builder who will not only develop new courses but support the evaluation and ongoing maintenance of existing educational materials, courses, and programs. As such, you have strong technical, written and verbal communication skills. You are an innovator, a problem solver, and a creative force who wants to make a difference. And you are balanced with business acumen and pragmatism using tools to efficiently produce cost-effective learning solutions. You know the importance of asking the right questions (“What are we teaching?” “Who are we developing it for?” “What impact do we want to make?”) and of making sure the program sponsor does too.
You’re energetic, and passionate, with a sense of humour – all of which makes you a great fit with our team who likes to have fun while making a difference to the professional development of healthcare professionals who care for us all.
- Location: Ottawa (preferred) – Remote Work
- Employment type: Contract (12-month) with possibility of extension/renewal
- Start Date: January 2, 2024
- Salary Range*: $60,000 – $70,000 (*commensurate with relevant experience and skills)
Duties and Responsibilities
PROGRAM DEVELOPMENT & INSTRUCTIONAL DESIGN SUPPORT (65%)
- Develop learning programs and courses based on established instructional design and under the direction of the Senior Learning Specialist, Directors, Strategic Solutions and the VP Learning & Development. May contribute to the instructional design of future programs and courses
- Support the application of established instructional design models (ADDIE, Gagne, Bloom, Kirkpatrick) to assist in program and course design and development of programs
- Collaborate with the Senior Learning Specialist, Directors and other team members to identify the target audience for the learning product and conduct gap analyses to assess current knowledge or performance levels against expected outcomes
- Collaborate with the Senior Learning Specialist to identify learning requirements, objectives and outcomes based on needs assessments and in consultation with internal and external stakeholders
- Support the development of templates to be used by SMEs in the development of content that will support learning outcomes
- Support development of appropriate faculty materials to facilitate trainer/facilitator preparation for delivery, such as assessment rubrics
- Collaborate with multidisciplinary teams, including partners and contractors, in the design, development, testing, and implementation of learning packages and content. Use evaluation data to drive maintenance, updates, and development.
PROJECT MANAGEMENT AND COMMUNICATIONS (10%)
- Provide support in managing project tasks, timelines, and documentation to ensure projects are completed efficiently
- Support the creation of project documentation, including project plans, status reports, and training materials
- Collaborate with Senior Learning Specialist to ensure timely and budget-conscious project completion
- Provide ongoing status reports on project activities associated with project plans and schedules.
LEARNING MANAGEMENT SYSTEMS SUPPORT (15%)
- Learn and apply various educational technology tools and platforms to enhance the learning experience
- Cooperate with the Student Information Specialist, student coordinators, and other team members s with respect to the integration of the LMS with other learning systems and applications, as required
- Assist in troubleshooting issues relating to LMS and program integration
- Ensure appropriate implementation and management of course structure within the LMS, based on established designs and standards.
LEARNING IMPACT, EVALUATION, & IMPROVEMENT (10%)
- Test new courses and instructional methods to ensure they operate as planned and provide a positive student experience
- Support the use of student evaluation data, at an aggregate and program-specific level, to enhance decision making and improvement
- Contribute to various internal projects and initiatives (as required) including those related to CHA Learning’s student success strategy.
Qualifications
- College diploma or certificate with relevant specialization in Adult Education, Training and Development, Instructional Design, or Technical Writing, and/or a degree in combination with specific experience;
- 2-3 years of experience related to the development of elearning education/training courses;
- Proven experience using technology in support of learning; ideally experience with a variety of instructional technologies, eLearning authoring tools (including Articulate suite of products, specifically Rise and Storyline) and web applications;
- Knowledge of adult learning theory, methodology, and frameworks;
- Familiarity using audio and visual editing tools (Adobe Creative Suite, Camtasia, Audacity, GIMP, SnagIt, or similar);
- Knowledge of online/distance learning;
- Experience working with learning management systems. Specific experience with Brightspace (D2L) would be a significant asset;
- Excellent organization and project management skills, with ability to manage multiple projects/priorities simultaneously;
- Highly collaborative and capable of reaching consensus with multiple stakeholders;
- Takes personal responsibility for decisions, taking initiative, and delivering results;
- Learner focused with superlative customer service skills;
- Strong communication skills, both writing and editing documentation and orally in speaking with customers/stakeholders;
- Experience with template standardization, updating documents, and management of training and development resources;
- Experience in evaluation and survey design and electronic tools an asset.
HealthCareCAN and CHA Learning are committed to fostering a culture of inclusion, diversity, equity and access, where all our employees and students feel respected and valued and have an equal opportunity to achieve success. We encourage applications from all qualified individuals.
We thank all applicants for your interest; however, only those selected for interview will be contacted.
Please contact us if you should require additional support or accommodation at any stage of the recruitment process.