Company Description
Chit Chats’ vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast growing entrepreneurial company making a huge impact to Canadian entrepreneurs and businesses. As ecommerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to remove these physical and financial restraints to create a seamless, borderless and boundless world of opportunity for Canadians.
If you find yourself at the intersection of being mission-driven, growth-minded and approachable, we’re looking for you.
Job Description
As a Chit Chats CSS, you provide a delightful client experience via phone, chat and email that keeps true to who we are. You investigate and resolve clients’ issues and when in doubt, you use our values and strategic anchors to guide you.
You build rapport with clients and teammates alike. You show up on time, dressed to work and get the job done, because you know clients and teammates rely on you. You can work effectively and efficiently from home while adhering to a set schedule.
Our offerings are always evolving and you continuously develop your knowledge, including the latest from compliance, pricing, internal policy, platform features and regulatory changes – so that you can provide the best possible service to our clients.
Additional tasks or projects which may be assigned from time to time
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.
Qualifications
Additional Information
We thank you for your application, but only those candidates selected for an interview will be contacted.
Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.
This is a remote work opportunity with the requirement to attend meetings and training on-site at one of Chit Chats locations.
As a federally regulated employer, Chit Chats Express fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.
Covid-19 update: Chit Chats is an essential service. We have strict Covid safety protocols in place for both our clients and our staff.
Job Type: Full-time
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