City of Brampton Looking for Administrator, Network at Brampton, Ontario, Canada Full Time

JOB TITLE: Administrator, Network

DEPARTMENT: Corporate Support Services

POSTING NUMBER: 105896

NUMBER OF POSITIONS: 1

JOB STATUS & DURATION: Full Time Permanent

HOURS OF WORK: 35-hour workweek

LOCATION: Hybrid Model*– when working onsite, you will report to the location of City Hall

SALARY GRADE: 6

HIRING SALARY RANGE: $95,679.00 – $107,639.00 per annum

MAXIMUM OF SALARY RANGE: $119,599.00 per annum

JOB TYPE: Management and Administration

POSTING DATE: February 26, 2024

CLOSING DATE: March 08, 2024

Area Of Responsibility

Responsible for the smooth operation of the corporations’ end point management and client systems, client operating systems including image creation and deployment, application deployments, vpn technologies, as well as other end user technologies both on premises and in the Cloud, to enable the City to operate efficiently. The Network Administrator is responsible for all aspects of the end point operation, including contributing to the selection of new technology as well as leading upgrades, modifications, monitoring, and enhancements of existing systems. The Network Administrator will participate in proactive monitoring, analysis, and troubleshooting, and make recommendations on improvements to those systems and devices. The Network Administrator will contribute in the patching lifecycle in order to maintain up to date and supported end point devices and applications. The Network Administrator will author and maintain documentation of these systems including End User Documentation, standard operating procedures, and pictorial diagrams. The Administrator should be versed in scripting, risk recognition and mitigation, as well as industry standard change management procedures to ensure the City’s end point management and user environments remain modern, stable, available, and cost effective .

Key Duties And Responsibilities

• Proactively monitors and tunes corporate data center technologies for optimal performance. Provides high level analysis to troubleshoot infrastructure and integration issues and formulate solutions for corrective measures.
• Author and update documentation and standard operating procedures to ensure constant and reliable services are delivered.
• Must understand the relationships between infrastructure and individual business unit processes and services. Must be aware of these relationships so as not to perform any change that can negatively affect any business system.
• Role requires physical activity, moving and building of datacenter equipment, outside communications, and connectivity equipment at numerous locations. Develop configurations, test plans and installation instructions, and organize test user groups to obtain feedback, including those that involve multiple teams and disciplines across the entire organization.
• Must excel at managing multiple priorities simultaneously, determined by business impact, deadlines, project timelines.
• Provide input to the yearly departmental operational and capital budget process submission.
• Responsible to maintain multiple systems and their availability and is required on short notice to immediately repair critical business systems to make them available. This includes performing after hours support of the technology on a rotating basis.
• Subject matter expert for Project Management Office initiatives to provide research, evaluations, recommendations and implementation of new or updated datacenter software and hardware, these solutions provide services to both the business and citizens.
• Regularly presents and explains technical information via presentation formats to a diverse audience. The role translates and breaks down the technological aspects to business users, stakeholders, and management of different levels.
• Ensures security and configuration compliance of hardware and software to comply with PCI and MFIPPA and other standards.
• Leads as well as participates in high level analysis to troubleshoot complex infrastructure issues and outages and formulates quality resolutions and root cause analysis.
• Routinely leads new design phases of projects, working with internal teams, to identify potential solutions to business problems. All possible resources are leveraged, however, most solutions come from within the expertise of the team.
• Maintains an awareness of developing technologies, standards, best practices, provide guidance and strategies to ensure technology solutions are current, supported, and future ready.
• As part of a team, work closely with internal IT staff, business partners, and external companies to ensure new requirements are properly understood, scoped, and implemented as scheduled.
• Consult and manage vendors to keep up to date with current and future technologies and extract maximum value from their time and expertise to the Corporation.
• Adheres to existing change management methodologies and request for change procedures to make sure changes are documented, communicated, reversible and properly vetted.
• Perform asset tracking and life cycle management of data center hardware and software to ensure maximum value is extracted from the assets.

Selection Criteria

EDUCATION:

• University degree or diploma in Computer Science or equivalent combination of training and work experience

Required Experience

• 5+ years hands-on experience supporting Microsoft Windows and Linux servers, preference will be given to candidates with an MCSE and/or Linux certification.
• 5-7 years hands-on experience implementing and supporting virtualization technologies such as VMware VSphere & vCloud platforms, preference will be given to candidates with a VCP6-Cloud or higher certification.
• 4-6 years hands-on experience supporting blade servers like Cisco UCS, SAN technologies, such as NetApp or IBM and scripting languages like Microsoft PowerShell

Other Skills And Assets

• Strong troubleshooting skills and able to quickly pin-point issues and make recommendations for resolution.
• A desire to improve the stability, fault tolerance, and performance of the City’s server infrastructure.
• Willingness to constantly upgrade knowledge, skill set, and experience through formal training and self-learning.
• Occasionally required to work variable hours to support a 24×7 environment.
• Must have a valid Ontario driver’s license and a car for driving to remote sites.
• Ability to create detailed system diagrams using tools like Microsoft Visio
• Hands-on experience supporting blade & rack-mount servers
• Hands-on experience using service management applications like Heat.
• Various tests and/or exams may be administered as part of the selection criteria.

Interview: Our recruitment process may be completed with video conference technology.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change.

If this opportunity matches your interest and experience, please apply online by clicking the button above quoting reference #105896 by March 08, 2024, and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition. LI-GM

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