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Job Description JOB TITLE: Manager, Standards & Training
DEPARTMENT: Planning, Building & Growth Management
POSTING NUMBER: 106113
NUMBER OF POSITIONS: 1
JOB STATUS & DURATION: Full Time Permanent
HOURS OF WORK: 35-hour workweek
LOCATION: Hybrid Model*– when working onsite, you will report to the location of Flower City Community Campus
SALARY GRADE: 7
HIRING SALARY RANGE: $111,485.00 – $125,421.00 per annum
MAXIMUM OF SALARY RANGE: $139,356.00 per annum
JOB TYPE: Management and Administration
POSTING DATE: May 29th, 2024
CLOSING DATE: June 12th, 2024
Area Of Responsibility
The City of Brampton Building Division is focused on ensuring that construction knowledge and code expertise is a top priority for our technical staff. Enhanced by a firm understanding of customer service, this Leadership position will provide a comprehensive training and mentoring program for new recruits to the Building Division and ensure that there is a robust technical training and auditing program in place for all of our technical staff.
The Manager will oversee administrative procedures pertaining to permits subject to site plan approval, conditional permit and temporary structure agreements and related projects.
Monitors time frame provisions and notification requirements of the Building Code for permit submissions and oversees duties with respect to cancellation and revocation of permits.
Developing and implementing procedures, policies and standard practices to support the Plans and Permits and Inspection Sections; the Manager will provide advice and recommendations to the Director on new initiatives to promote consistency, efficiency and uniform enforcement within both Sections.
The Manager will also be responsible for leading and monitoring the Divisions legal processes related to prosecution of building code infractions.
- TECHNICAL SUPPORT
- Develop a robust orientation and mentoring plan for all new employees based on their level of qualifications.
- Ensure that all technical staff have access to the training needed to maintain the highest level of technical expertise to meet the demands of changing regulations, new technology and construction practices.
- Monitor the technical audit program to ensure that there is proper field assessment of the inspections group, feedback and corrective support provided on an ongoing basis.
- Monitor the technical audit program to ensure that there is proper field assessment of the plans review group, feedback and corrective support provided on an ongoing basis.
- REGULATORY ENFORCEMENT
- Monitor and coordinate the legal aspect of the Division’s regulatory framework to ensure that legal action is properly coordinated within the required timeframes.
- Ensure that staff has a firm understanding of the legal framework and tools available to enforce the regulations within our jurisdiction.
- Provide support to staff in preparation for court appearances
- Research, give direction and provide approvals in regards to requests and agreements for conditional permits and temporary structures
- Monitor legislated time frame provisions as outlined in the Ontario Building Code
- Coordinates and monitors projects subject to Site Plan Approval
- Oversee processes and provide information to the Chief Building Official for requests for permit cancellations and revocations
- STAFF MANAGEMENT
- Foster and develop a strong, positive team environment, driving empowerment, innovation and a high level of engagement.
- Prioritize and organize daily work direction to meet strategic time frames.
- Identify and support training and development needs of team members
- Provides guidance to and leads inspectors in the implementation of their duties.
- CUSTOMER SERVICE
- Work with internal clients and business partners to maintain consistent application of the regulations across the jurisdiction.
- Provide guidance, advice, counselling as required to resolve escalated customer concerns through effective investigation, mediation and conflict resolution.
- COMMUNICATION AND REPORTING
- Continuously evaluate the effectiveness of departmental processes.
- Evaluate service metrics based on key performance indicators established corporately and by the department. Participate in identifying new or improved key performance indicators to measure the effectiveness of activities within the division.
- Prepare documents, correspondence and reports for presentation to senior management, Corporate Leadership Team and City Council.
- CORPORATE CONTRIBUTION
- Anticipate, assess and evaluate internal and external factors that affect the organization such as design trends in the public and private sectors, technological and organizational practices and recommend strategies to implement measures and mitigate risks.
- Maintain knowledge of collective agreements, City policies and practices, legislation, regulations and Standard Operating Procedures (SOPs).
- TEAMWORK AND COOPERATION
- Foster engagement and build consensus to achieve corporate objectives.
- Work collaboratively with colleagues across the corporation to achieve corporate goals.
- Demonstrate corporate and Divisional values at all times.
Selection Criteria
EDUCATION:
- Post-secondary degree or diploma in Architecture, Engineering or Business Administration or equivalent field.
- Combination of industry recognized certifications;
Required Experience
- 5-7 years’ experience in providing creative leadership, advice and project management in a large corporate or agency environment.
- Proven ability to lead, coach, motivate and manage staff.
- Proven ability to collaborate and implement business protocols in a regulatory environment
- Current knowledge with respect to statutes and regulations including the Ontario Building Code, Municipal By-laws, the Planning Act and the Municipal Act.
Special Requirements
- Experience in a unionized environment is an asset.
- Must be an excellent mentor with the ability to motivate, teach, and bring out the best in a team.
- Must be a collaborative leader who can build strong cross-functional interpersonal relationships with good follow-through.
- Excellent project management skills to manage a creative team providing clear day-to-day guidance and direction, as well as oversee diverse working groups
- Solid customer service and people management skills; Interface with internal clients, government agencies, vendors and consultants
- Solid negotiation skills to negotiate with key stakeholders, vendors and consultants to ensure optimal resources are in place to meet project and operational deliverables
- Solid analytical skills for complex problem solving
- Ability to use a Mac and a PC; knowledge of MS Office programs
- Thorough knowledge of Municipal, Regional, Provincial and Federal Governments and applicable Legislations is an asset
Mandatory Requirements
- Qualifications for “Supervisor” as established by the most current regulations under the Building Code Act.
- Various tests and/or exams may be administered as part of the selection criteria.
Interview: Our recruitment process may be completed with video conference technology.
As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change.
If this opportunity matches your interest and experience, please apply online quoting reference #106113 by June 12th, 2024 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.
As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
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