City of Brampton Looking for System Analyst, Workforce Time, Attendance, Absence & Scheduling (TAS) at Brampton, Ontario, Canada Full Time

JOB TITLE: System Analyst, Workforce Time, Attendance, Absence & Scheduling (TAS)

DEPARTMENT: Corporate Support Services

POSTING NUMBER: 105789

NUMBER OF POSITIONS: 1

JOB STATUS & DURATION: Temporary 24-months

HOURS OF WORK: 35 hour workweek / shift work / variable hours

LOCATION: Hybrid Model*– when working onsite, you will report to the location of West Tower

SALARY GRADE: 5

HIRING SALARY RANGE: $84,403.00 – $94,954.00 per annum

MAXIMUM OF SALARY RANGE: $105,504.00 per annum

JOB TYPE: Management and Administration

POSTING DATE: June 14, 2024

CLOSING DATE: June 21, 2024

Area Of Responsibility

Reporting to the Team Lead, Time and Attendance System, this position will participate in a major City-wide project to implement an application that will deliver automation and transform business processes and practices in the area of Employee Time Capture, Absence Management (Time and Attendance) and Workforce Scheduling. This position is responsible for assessing, researching, analyzing and documenting business and systems requirements while working with both internal, external and City-wide department resources. In addition, the incumbent will be heavily involved in the design of business processes, testing, training and the preparation of operational documentation.

Once this application is live and in production, this position will be responsible for the support and on-going maintenance of the application as well as recommend solutions to leverage the functional capabilities to meet future business needs. This position will also offer guidance, support, advice, and direction to various City departments in post-implementation operations of this system and related integrations/interfaces to enhance the use of these systems, thus leveraging functionality to gain efficiencies in business processes and/or greater insight into information. This position provides excellent customer service while protecting the integrity of the data, automating business processes, participating in major system implementations, upgrades, troubleshooting incidents and maintaining optimal configuration.

• Business Analysis – Liaise with clients to gather business requirements, to determine the fit/gap in the planning and development of new system functionality and/or related business processes. Evaluate business needs to develop understanding of true requirements and translate into functional specifications. Present, explain, and validate analysis with client to ensure proposed solution meets their business needs. Lead the implementation of necessary business and systems changes. Serve as a functional source of expertise in supporting the maintenance and/or development of process improvements and changes. Perform benchmarking to help determine the future/strategic direction of the systems.
• Confidentiality – Access to system wide confidential data for analysis and operations. Participate in development and implementation of confidential initiatives.
• Testing – Prepare, review and collaborate on development of test strategy, test plans and test metrics. Create and execute detailed test scripts including documenting of defects, defect reporting and collaborative issues resolution. Prepare testing time and effort estimates and schedule testing activities with various resources. Report on testing status and progress against project plans. Manage the design, specification and execution of tests, including ensuring that test design accounts for risk and selecting the appropriate test types. Review and improve on test cases developed by other testers. Interacts with developers, project team resources and vendors during issue resolution and re-testing. Utilize appropriate tools for test scripting, test execution, defect reporting and overall status reporting.
• System Lead and Trainer – Act as the System Lead in developing and providing direction to a team of employees in the maintenance, implementation or upgrades of all systems with a view of other areas impacting or being impacted by change. Ensure that application standards are followed, and that development, set-up/configuration, testing and data validation are completed successfully and on time. Develop and maintain training materials and conduct user training sessions to support system business demands.
• Project Support – Develop project charter and documentation that clearly defines what processes, functionality, timelines and results will be expected for each new functionality implementation or upgrade of the systems. Develop project plans and lead assigned operational projects.
• Data Integrity and Report Development – Develop and maintain data integrity standards through the use of system audits and business process reviews. Audit and review the system framework that supports business processes. Prepare functional specifications in creating new reports and system enhancements. Capture data reporting requirements and test standard and ad hoc queries in a test environment prior to moving to production status.
• Compliance – Maintain system documentation as it pertains to configuration, issue resolution, test plans, project decisions, standard operating procedures, data standards, training, and support.
• Security – Ensure security requests are actioned and analyzed to ensure compliance with security strategy, related policies and audit assessments to safeguard the system and confidential business data. Evaluate all requested changes to ensure segregation of duties in business processes are not compromised.
• System Support – Develop/configure/set-up functional application configuration and rules to ensure required functionality and reporting capability meets the needs of the Corporation and end users. Troubleshoot User and system issues, perform root cause analysis and document resolutions. Provide guidance, clarification and resolution to system issues.

Selection Criteria

EDUCATION:

• Degree/diploma in Business, Computers Science, Human Resource Management or equivalent

Required Experience

• 3 to 5 years experience in implementing and/or maintaining a Time and Attendance / Time, Absence Management, Scheduling system, an asset.
• Minimum 3 to 5 years experience in translating business requirements into HR/Time and Attendance application functionality.

Other Skills And Assets

• Experience in testing / quality assurance is an asset.
• Experience with Oracle-PeopleSoft Enterprise HRMS / HCM (Time, Attendance and Scheduling) and/or Payroll would be an asset.
• Municipal experience would be an asset.
• Demonstrated knowledge, experience, and analytical skills as it pertains interpreting and analyzing employee related business policy, practices, and processes.
• Experience in business process mapping and redesign, relational database concepts, SQL query tools and project management techniques.
• Knowledge of testing tools is an asset Exceptional communication, report writing and documentation skills as well as the ability to conduct effective training.
• Proficient in the use of Microsoft Windows and Microsoft Office products including Excel, Word, PowerPoint Project and Visio
• Various tests and/or exams may be administered as part of the selection criteria.

Interview: Our recruitment process may be completed with video conference technology.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change.

If this opportunity matches your interest and experience, please apply online by clicking the button above quoting reference #105789 by June 21, 2024, and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition. LI-GM

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