City of Edmonton Looking for Assessment Review Board Clerk at Edmonton, Alberta, Canada Full Time

What will you do?

• Develop and maintain a solid working knowledge of ARB legislation, policies, and procedures
• Participate in the daily operational activities of the ARB including management of tribunal files and records, data entry, fee processing and reporting, filing, preparation of hearing materials, drafting of correspondence, updating of website, forms, and brochures, preparation of records for the appellant body, and general office duties
• Provide prompt and courteous assistance to the public and other stakeholders in person, by telephone and by email
• Schedule hearings and provide proper notice of hearings and written decisions to affected parties in accordance with legislative requirements
• Track Board Members’ work hours and availability, maintaining accurate records of attendance, and preparing prompt monthly remuneration statements for Board Members
• Provide administrative support to ARB professional staff and back-up assistance to other ARB staff in the administration office
• Identify and troubleshoot IT issues and worth with appropriate City departments to test and resolve issues
• Must successfully complete the legislated required Clerk course delivered by the provincial Land and Property Rights Tribunal (LPRT) every three years

Qualifications:

• Completion of the twelfth (12th) school grade, including business subjects with emphasis on general office practices, or completion of an appropriate certificate program from an approved business school/college
• Minimum of 5 years progressively responsible and diversified related office experience in a fast paced highly legislated environment
• Possession of the ARB Clerk Designation (Alberta Municipal Affairs training certificate) or ability to obtain is required

Assets:

• Proficiency in Google Suite and Google Mail
• Experience using Posse
• Knowledge of Inovah cash system
• Accuracy in data entry and filing of documents

Skills required for success:

• Ability to make decisions in a fast-paced environment and prioritization of work to support various tribunals in accordance with legislated timelines
• Ability to use appropriate judgment and make independent decisions in a self directed manner
• Knowledge of applicable legislation, common law, and City bylaws, policies and procedures
• A basic understanding of quasi-judicial tribunals or court hearings and their processes
• Ability to train, coordinate and review work of other clerical employees for accuracy
• Strong problem-solving abilities and outstanding customer service skills including interpreting, researching, and communicating various policies and processes
• A proven ability to handle conflicting immediate priorities in a fast-paced, high-volume environment
• Excellent verbal and written communication skills
• Superb organizational, time management skills and interpersonal skills
• Demonstrated ability in filing of documents accurately
• Alignment to our Art of Inclusion: Our Diversity and Inclusion Framework
• Alignment to our Cultural Commitments
• Alignment to our Leadership Competencies

Work Environment:

• This role has minimal physical demands and takes place within an office environment
• Note : This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca . Learn more about our benefits https://bit.ly/COEbenefits

Up to 1 permanent full-time position

Hours of Work: 33.75 hours per week

Salary Range: $29.918 – $37.546 (Hourly); $52,708.040 – $66,146.670 (Annual)

Talent Acquisition Consultant: NC/MZ