ASSISTANT ADMINISTRATOR
Job ID: 35419
Job Category: Community & Social Services
Division & Section: Seniors Services & Long Term Care,LTC Regional Services
Work Location: Cummer Lodge, 205 Cummer Avenue, North York, M2M 2E8
Job Type & Duration: Full-time, Permanent
Salary: $112,000.00 – $144,200.00
Shift Information: Monday to Sunday, 35 hours per weekper week
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 13-FEB-2023 to 27-FEB-2023
The Assistant Administrator is responsible for ensuring that the home has the operational and administrative capability and infrastructure required to deliver on its quality of care and quality of life goals for residents.
To be considered, candidates must have a leadership style that is innovative, energetic, honest, participatory, and empowering, as well as a talent for team building.
Major Responsibilities:
Plans, directs, coordinates and supervises essential program areas within the home including administrative services, building services and food and nutrition
Leads and motivates a diverse workforce, fostering a respectful environment, effective teamwork, compassion for residents and pride in quality of service
Monitors and reports on the home’s financial and administrative performance
As part of the senior team, develops initiatives to improve resident outcomes and quality of life and plays a leading role in their implementation
Serves as a lead and resource for the Home in matters of HR and LR management, including hiring, termination, scheduling, payroll, labour relations, investigations, and team development
Acts as a valued resource to the Administrator and other members of the management team providing expertise in functional areas including human resources management and labour relations, financial administration, technology and procurement
Monitors and evaluates staff performance within assigned functional areas, ensuring effective day-to-day supervision is provided through their managers
Provides day-to-day leadership for a centralized call-in (staffing) unit that serves 10 City of Toronto long-term-care homes
Takes initiative and use sound judgement to resolve customer care, stakeholder and labour relations issues
Develops and administers the home’s annual budget, ensuring that expenditures are controlled and maintained within approved budget limitations
Coordinates the Home’s purchasing processes including purchase orders and payments. Ensures compliance with the City of Toronto purchasing by-laws
Coordinates material management for the Home
Proactively ensures compliance with applicable federal and provincial legislation, The Fixing Long-Term Care Act, City of Toronto by-laws, Toronto Council decisions and Seniors Services and Long-Term Care policy
Contributes to effective risk management strategies, including monitoring financial performance, employee relations, occupancy, safety and security, public relations, customer relations, regulatory and service agreement compliance
Actively collaborates with other homes and corporate areas to continuously improve divisional performance
Serves as a resource for the home’s information technology programs, hardware, installations and maintenance; and ensures compliance with PHIPA, MFIPPA and records management protocols
Ensures financial controls are in place for resident accounting including accommodation fees, resident banking, trust accounts, bill payments and petty cash
Responsible for the resident admission process and supports residents and families throughout their stay in the Home
Directs the Home’s security program and emergency preparedness
Promotes a progressive and collaborative approach to meeting employer obligations under the Home’s Occupational Health and Safety program
Reviews and acts upon the reports of internal and external inspections
Works with the community to promote volunteer and student placements, supports fund raising efforts
Co-lead with Director of Nursing and Administrator for the Home’s pandemic response
Leads the Home in the absence of the Administrator.
Key Qualifications:
Considerable management experience in a long-term care home or similar organization
Experience in financial management, budgeting processes, and administrative controls
Experience with evaluation, performance measurement and project management methodologies. Experience managing large scale projects is an asset
Postgraduate degree in Business, Health Administration or approved equivalent combination of education and experience
Ability to maintain commitment to seniors’ care
Advanced knowledge of demographic, health and social services and other trends affecting the long-term care sector
Strong consultation, conflict resolution, public relations and negotiating skills
Ability to effectively communicate both verbally and in writing at a management level. Advanced communication skills and community/family relationship building skills
Knowledge of legislation related to long-term care, human rights, occupational health and safety, and employment standards
Ability to connect with residents, families, staff and volunteers in ways that build a culture of transparency, service and accountability
Ability to motivate and direct supervisory level staff
Ability to promote and foster effective teamwork and establish excellence in a team oriented, multidisciplinary environment
Ability to plan and effectively control the operations of several units/service areas
Proven analytical and problem solving capability using statistical and other information resources.
Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and a respectful workplaces
Demonstrated capacity to lead pandemic management measures in a participatory manner.
Please Note:
As a condition of employment with the Seniors Services and Long-Term Care Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Long-Term Care Homes Act (O.Reg.79/10).
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.
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