SENIOR ENTERPRISE SOLUTIONS TECHNICAL LEAD (S4/HANA PLATFORM)
Job ID: 35926
Job Category: Information & Technology
Division & Section: Technology Services, Technology Services Delivery
Work Location: METRO HALL, 55 John Street, Toronto (HYBRID)
Job Type & Duration: Full-time, Temporary (24 month) vacancies
Salary: $122,000.00 -$158,105.00, TM2413 and Wage Grade
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 13-MAR-2023 to 27-MAR-2023
Reporting to the SAP Portfolio Manager, the Senior Enterprise Solutions Technical Lead (S4/Hana Platform) will provide technical leadership to the City’s Financial Systems Transformation Project (FSTP). This role is critical to driving technical, strategic direction for the S4/Hana implementation and provides leadership to the technical team that will support the project. Senior Enterprise Solutions Technical Lead (S4/Hana Platform) is also responsible for planning and coordinating the sustainment change impacts and specialized work packages for the FSTP project, working closely with the Program Director, Project Managers, SAP Technical Solutions Services Manager, team members and other stakeholders. This SAP leadership position is required to provide next-generation SAP technologies necessary for delivering the FSTP project, working closely with business clients and stakeholders. This individual will focus on strong partnerships and apply proven communication and problem-solving skills to guide and assist the project on work packages related to technical leadership on the platform and basis technologies, change management, user access and technology administration.
Responsibilities in this role will vary; specifically, youwill:
Major Responsibilities :
Develops and implements detailed plans and recommends policies regarding program-specific requirements.
Manages, motivates, and trains the unit’s staff, ensuring effective teamwork, high work quality and organizational performance, continuous learning and encouraging innovation in others.
Supervises the day-to-day operation of all assigned staff, including the scheduling, setting and reviewing work.
Authorizes and controls vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, and recommends disciplinary action when necessary.
Develops, recommends, and administers the annual budget for the unit and ensures that the unit’s expenditures are controlled and maintained within approved budget limitations.
Leads the definition, design, and implementation of foundational enterprise solutions, providing technical leadership and subject matter expertise in areas including platform and basis technologies, enterprise change management, User Access administration, and Tech Admin (NetWeaver/Basis).
Develops and delivers long-term strategic goals for enterprise solution implementation and standards with business users, divisional managers, clients, and other key stakeholders.
Develops and implements critical components of enterprise solutions and information.
Ensures continuous research and updates of the enterprise solutions based on the needs of the City.
Ensures solutions, data strategies, and architectures comply with regulatory requirements.
Oversees the technical design and implementation for corporate City of Toronto enterprise solution environments.
Oversees design of enterprise solution architecture to fulfill current and future organizational needs.
Assesses current technical architecture and develops future enterprise solution design.
Creates short-term tactical solutions to achieve long-term objectives and the overall roadmap.
Develops and promotes enterprise solution methodologies and standards.
Addresses solution-related problems concerning integration, compatibility, and multiple-platform integration.
Identifies and develops opportunities for solution reuse, migration, and retirement.
Assesses and determines governance, stewardship, and framework for managing data across the organization.
Establishes mechanisms for monitoring and compliance with technology and information governance policies and practices.
Enforces technology and information governance standards and policies, including change and user access management.
Ensures solutions and data quality management practices and standards are adhered to.
Establishes methods and procedures for measuring solution and data quality and tracking improvements.
Establishes processes for governing, identification, collection, and use of corporate metadata and takes steps to assure metadata accuracy and validity.
Oversees mapping of data sources, data movement, interfaces, and analytics while ensuring data quality.
Conducts solution and data capacity planning, life cycle, retention, usage requirements, feasibility studies, and other related tasks.
Creates strategies and plans for enterprise solution administration, backup, disaster recovery, business continuity, and archiving.
Coordinates the definition of backup, archival and disaster recovery strategy for enterprise solutions.
Ensures integrity of the enterprise solution environment by working with business and technical partners.
Selects and implements the appropriate tools, software, applications, and systems to support relevant solution goals.
Defines standardized methods and techniques for enterprise solution projects.
Collaborates with project managers and business unit leaders for enterprise solutions projects.
Ensures the success of enterprise solution rollouts.
Directs and supports technical project teams providing continuity and consistency across projects.
Liaises with vendors and service providers to select products or services that best meet organizational goals.
Key Qualifications :
Your application for the role of Senior Enterprise Solutions Technical Lead (S4/Hana Platform) should describe your qualifications as they relate to:
Considerable experience in service management and solution planning, design and deployment, considering diversity in platforms (on-premise, cloud, or hybrid), software (open source and development languages), and database environments to support the City’s Digital Transformation.
Considerable experience leading and managing teams, supporting project and sustainment activities.
Considerable application development experience following SAP Development methodologies, Agile development & delivery methodologies, SDLC methodology, QA best practices, ITIL best practices, and IT governance.
Extensive software product and project management experience in SAP S4/Hana implementations and upgrades, with a preference for SAP S4/Hana RISE implementation experience.
Considerable experience managing staff resources, contractors and vendors and conducting vendor management, performance and service level agreements.
Strong ability to motivate teams and create a collaborative workingenvironment.
Highly developed leadership, interpersonal, conflict resolution, negotiation, facilitation and problem-solving skills, with the ability to work collaboratively in a multidisciplinary team environment and independently as required.
Strong customer service orientation and a demonstrated ability to establish and maintain effective stakeholder relationships and manage client deliverables and expectations.
Strong written and oral communication skills, including presenting and composing written documents to senior IT and business stakeholders.
Demonstrated knowledge, technical proficiency, and leadership experience in solutions such as SAP ERP Central Component, S/4HANA Cloud Environments, SAP Ariba, SAP SuccessFactors, Business Warehouse, Business Intelligence, SAP Data Services, SAP Analytics Cloud, Fiori, Enterprise Portal, and Solution Manager.
Considerable experience in providing change & release management leadership in a complex SAP environment and executing complex SAP deployments and cutovers.
Knowledge of change & release management concepts for SAP cloud solutions, including using SAP Cloud ALM to manage application lifecycles of SAP cloud offerings (e.g., Ariba, Business Technology Platform (BTP), SuccessFactors).
Experience overseeing configuration and management of all non-functional platform capabilities, including job scheduling, output management, email, archiving, technical security, technical connectivity between software components, etc.
Post-secondary degree/diploma in computer science or related disciplines, paired with considerable experience working on software development projects.
SAP Certified Technology Professionals and Associates certification is preferred.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment toemployment equity (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request . Learn more about the City’sHiring Policies and Accommodation Process (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .
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