UNION: Non-Union
JOB CODE: NU0673
POSITION STATUS: Regular Full-Time
GRADE/CLASS: NU010
# OF POSITIONS: 1
RATE OF PAY: $76,160.31 – $92,573.80 annually
SHIFT WORK REQ’D: No
DUTIES:
Reporting to the Deputy Chief Building Official, Permits this position is a leadership role responsible for the supervision of the Development Application Coordinator (DAC) Team and other Building Department staff on all matters relating to submissions and statuses of building permits, development and municipal applications. Manages recruitment, performance appraisals, performance management, staff attendance, and development activities to build team capacity. Responsible for training and development of staff as well as distribution and continued monitoring of workload to ensure equitable distribution.
The incumbent will be responsible to track and assign submitted building permit applications to the DAC team and follow-up to ensure exceptional and seamless customer service delivery to Administration and members of the public, seeking assistance and/or guidance relating to building permit applications and other municipal or development application processes and matters.
Assist with responding to and resolving escalated inquiries, as well as develop and maintain effective working relationships with internal and external stakeholders. Assist with research, analysis and data collection of municipal best practices with regards to the Ontario Building Code and related policies and procedures. Determine work procedures and expedites workflow; studies and standardizes procedures to improve efficiency and effectiveness of DAC team operations.
Responsible for developing a tracking mechanism for all application submissions utilizing appropriate and efficient technology for monitoring and reporting purposes.
The incumbent is responsible for ensuring direct reports (DAC team) follow policy and procedure and legislated requirements in the review and issuance of all submitted building permits. Legislated requirements include ensuring permit assessment is reviewed and complies with the Building Code Act, Ontario Building Code and any Applicable Law (as regulated under the Building Code Act). This includes but is not limited to:
Required to attend standing committee meetings, Council meetings, Development Triage meetings, pre-permit consultations, departmental meetings, meetings with other service areas, and external meetings as required.
Ongoing collaboration and communication with the other service areas within the department and other City departments will be a mandatory responsibility to ensure that the application processes flow seamlessly from one service area to another and between City departments.
This position is responsible for familiarizing themselves with other service area manager tasks and duties and will act as back up for the Manager of Permit Services as necessary or during staff absences. This position may be required to provide back-up for the administrative duties of the Deputy Chief Building Official, Permits, whose duties are imposed directly by the provincial legislature (specifically the Building Code Act and Regulations). These duties include provisions pertaining to building safety, fire protection, accessibility, and structural integrity.
The incumbent must be flexible and responsive to changes that present with various levels of urgency and timelines for implementation. This position will require ongoing participation in professional development and duties will involve changing practices in response to new legislation and timelines, and continuous updating of policies, procedures, staff training, and general practices of the Building Department.
Will perform Occupational Health & Safety duties as outlined in the Corporation’s Health and Safety Program. Will perform other related duties as required.
QUALIFICATIONS:
NOTE:
In accordance with the Accessibility for Ontarians Act, 2005 and the Ontario Human Rights Code, the City of Windsor will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform the City of Windsor Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
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