City Orthodontics & Pediatric Dentistry Looking for Office/Branch Manager at Edmonton, AB Full Time

If you are looking for a long-term position as the Office/Branch Manager in progressive, state of the art Orthodontic/Dental offices, with great pay and benefits please read below! We are looking for a Full-Time Office/Branch Manager approximately 32-40 hours/week. The successful applicant must be self-motivated, organized, detail oriented, caring and a compassionate individual to connect with team members, parents and patients. It is also important that this person possesses a positive attitude with professional commitment, leadership skills and is friendly/out-going in a team-oriented environment.

Requirements: (The applicant must meet the following requirements)

• High School diploma
• Human Resource experience
• Exhibits leadership experience/qualities within a big team and acts as a trusted advisor to management
• Be able effectively to manage conflicts
• Be able to work independently
• Must be computer proficient and learn new software easily (software’s used in our office are Dolphin and Curve)
• Be proactive
• Ability to work in a fast paced environment and meet deadlines on time
• Ability to adapt to change and a growing practice
• High level of organization and attention to detail
• Excellent communication and customer service skills
• Proficient in English

Responsibilities and Duties

• Maintain a partnership with other practice managers and doctors in all areas of the clinic (i.e. Financial, Clinical, Surgical)
• Enforce office protocols
• Ensure the smooth running of the front office on a daily basis
• Understand the booking and maintaining of schedules for all patients (Orthodontic and Pediatric)
• Problem solve patient scheduling issues
• Address patient questions and concerns, respond to reviews
  
• Understand our billing process and cost of procedures, treatments and consultations
• Be able to acquire knowledge about all areas of the clinic and facilitate the smooth running of administrative duties in coordination with the clinical side of the practice
• Overlook front end administrative staff across multiple clinics
• Develop team and be instrumental in their growth at the company
• Attend and participate in manager meetings
• Some personal assistant administrative tasks

Qualifications and Skills

• Minimum education: High School Diploma
• Background in Human Resources or leadership (required)

This position offers:

• State of the art office
• Professional clinical and administrative teams
• Full-Time hours (32-40 hours per week)
• Pay based on experience

Benefits:

• Free Uniforms
• Group Benefit package
• Vacation Pay
• Bonus Pay