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We are currently looking for an Administrative Assistant/Administrator to join our team in Sudbury, Ontario!
Do you have strong customer service skills? Are you looking for a rewarding new career? If so, this might be the right opportunity for you!
About us:
_McDougall Insurance is now the largest insurance brokerage in Eastern Ontario. We represent over 50 insurance companies, giving us the ability to offer optimal selection and competitive rates. Here at McDougall we have created an Employee Promise. The leadership of McDougall Insurance promises to foster an environment of support, empowerment and inclusion, while investing in our employee’s future with McDougall Insurance. In turn, our employees promise to treat others with dignity and respect and strive to approach each day with a positive attitude and willingness to learn. Together, we promise to deliver Legendary Service to our customers and apply the McDougall principals of Trust, Honesty and Integrity with a goal of building strong lasting relationships. The result is our staff is engaged, accountable and professional._
_At McDougall Insurance and Financial we offer our employees; a comprehensive benefits package, McDougall pension plan, staff appreciation days, social events, a branch-wide yearend bonus, a competitive salary and paid vacation time starting at 3 weeks._
Duties:
Provide legendary customer service by, greeting and assisting walk-in clients and directing incoming calls;
Directing incoming calls;
Using the customer database to identify the appropriate next steps to best assist the clients needs;
Sorting and distributing incoming and outgoing mail;
Preparing and sending material via courier;
Receiving payments and applying them to the customer database;
Responsible for daily office accounting, including daily bank deposits;
Recording information in the financial reporting system;
Maintain inventory levels and ordering stationary supplies;
Function as part of a team responsible for assisting in the collection of accounts receivable and in any other area as required.
Qualifications:
Must have exceptional customer service skills
Acts in a professional manner at all times and maintains a position of trust and confidentiality
Acts in an open, respectful, honest and helpful manner with all team members, clients and other staff
Experience with Accounts Receivables, MS Word, MS Office, MS Excel
What We Offer:
Dedication to investing in our employees’ future by offering RIBO, CAIB, and other designation education reimbursement
A supportive and inclusive culture where diversity is valued
A competitive employee health and dental benefits program
A competitive pension plan
Paid vacation time
Access to ongoing training and development through our McDougall training team
_McDougall Insurance and Financial is proud to be an equal opportunity employer. We aim to find individuals who are passionate about their work and treat others with dignity and respect. If you need assistance or an accommodation, you may reach out to our Human Resources Department through our website:
Job Types: Permanent, Full-time
Salary: $39,000.00-$42,000.00 per year
Benefits:
Company events
Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
Vision care
Schedule:
Day shift
Monday to Friday
Supplemental pay types:
Bonus pay
Work Location: In person
