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About Us: Duncan Dodge is a leading automotive dealership dedicated to providing exceptional vehicles and customer service. We We have a rare opportunity for a Financial Services Manager to join our team and assist our customers in securing financing for their vehicle purchases. Job Description: As a Financial Services Manager, you will play a crucial role in our dealership’s success by managing the finance and insurance department. You will be responsible for guiding customers through the financing process, ensuring compliance with all regulations, and maximizing profitability for the dealership. Your primary responsibilities will include:
- Customer Financing: Assist customers in securing financing for vehicle purchases by evaluating credit reports, submitting loan applications, and presenting financing options.
- Insurance Products: Offer and explain various insurance and extended warranty products to customers, ensuring they have a clear understanding of the benefits.
- Negotiation: Negotiate financing terms with financial institutions to secure competitive rates and terms for customers while maintaining profitability for the dealership.
- Compliance: Stay up-to-date with all federal, provincial, and local regulations related to automotive financing and ensure the dealership’s compliance with these laws.
- Documentation: Accurately complete all finance and insurance paperwork, ensuring it is submitted in a timely manner and meets legal requirements.
- Customer Satisfaction: Provide exceptional customer service throughout the financing process, addressing customer questions and concerns professionally and promptly.
- Team Collaboration: Collaborate with the sales team to understand customer needs and assist in structuring deals that benefit both the customer and the dealership. Previous experience in the auto insurance or banking business would be a great asset. Excellent communication and negotiation skills. Proficiency in relevant software and tools. Ability to work in a fast-paced, customer-focused environment. Detail-oriented with a commitment to accuracy and compliance. Benefits: Very competitive salary and commission structure. Health, dental, and group benefits. Ongoing training and development opportunities. Employee discounts on vehicle purchases and services. If you’re a motivated person and have a commitment to delivering top-notch customer service, we encourage you to apply for the Financial Services Manager position at Harris Kia. Join our team and be a part of our success in providing high-quality vehicles and financing solutions to our valued customers. Duncan Dodge is an equal opportunity employer and welcomes applicants from all backgrounds to apply.
