Who- the Company:
Our client is a reputable regulatory body with tens of thousands of members – individuals and businesses. The organization monitors the membership to ensure ethnical standards and policies are being complied with, and to provide support and consultancy to members.
What- the Opportunity:
The Office Manager is responsible for planning and coordinating the day-to-day operations of the Corporate Administration department with a focus on efficiency, time management and service excellence to meet the needs of both the internal business groups and external stakeholders who visit our clients premises, physically and virtually. The Office Manager will be responsible for the development, training and coaching of a small Corporate Administration team. The Office Manager is also responsible for developing office procedures and streamlining intra-office communication protocols, liaising with building management to ensure a safe, healthy and happy workplace.
Key Responsibilities:
Develop, implement and maintain office policies by establishing standard operating procedures, measuring results against standards, and making adjustments when needed;
Ensure that the health & safety policies and practices are implemented and are up to date
Manage space planning, including all office seating assignments and any related software procurement and management;
Oversee vendor management and monitor the quality of external service providers, and resolve issues as required;
Serve as co-chair of the Joint Occupational Health & Safety Committee;
Manage, train, coach and mentor the Corporate Administration team;
Complete annual performance reviews for all direct reports;
Ensure overall team success by setting and meeting annual goals and achievements;
Oversee facilities including RFP’s and negotiating vendor bids, contracts and pricing;
Plan, monitor and complete project initiatives, on time and on budget, preparing written progress reports and associated correspondence as required;
Actively participate in the Social Committee and support organization-wide activities by helping coordinate events;
Liaise with internal stakeholders to ensure service level expectations and stakeholder needs are met;
Maintain and update the annual operating and capital budget, anticipating expenditures and identifying variances, while addressing issues with the Director, Finance and Corporate Administration;
Plan and coordinate staff moves and meeting room set-ups;
Procure office furniture, stationery and kitchen supplies;
Hands-on assistance with Reception and meeting room setups as required;
Who- the Candidate:
Post-secondary qualification, or equivalent experience;
Three (3) plus years experience working in an Office Manager, Office Supervisor, or similar role;
Customer-centric approach with a strong track record of identifying and implementing administrative process improvements;
Highly collaborative and team focused, with the ability to step in and provide back-up support for meeting room setup and reception, as required;
Prior experience managing vendor relationships;
Experience coordinating work and event schedules;
Strong ability to coach and motivate others to achieve high performance
Intermediate proficiency with MS Office, including Word, PowerPoint, Excel and SharePoint;
Ability to work collaboratively as a key member of a team and independently with minimum supervision;
Excellent interpersonal, communication and presentation skills, both verbally and written;
Meticulous attention to detail, refined organizational and time management skills;
Proven ability to prioritize competing requirements and deadlines under pressure.
Where:
Our client is headquartered right in the heart of Downtown Vancouver. The Office Manager is required to work full time from the office.
How Much:
Competitive annual salary and benefits with candidate’s experience, qualifications, and skills. Please discuss further with SWIM!
When & How to Apply:
If you are qualified for, and interested in, this excellent career opportunity, please do not delay in applying as this search is moving quickly! If you already have a Recruiter at SWIM, please reach out to that consultant directly. If you do not yet have a contact at Swim Recruiting, please hit ‘APPLY NOW’ and send us your resume. Please be advised that upon selection of a candidate, SWIM will conduct a standard background check, inclusive of criminal and credit record screenings. This practice aligns with our client’s standard hiring process. Thanks!
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