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Overview CarePartners is adding to our team and we are looking for Team Coordinators to ensure effective customer service and communication between patients, families, and staff. Our Team Coordinators ensure the scheduling of our PSWs, Nurses, and Therapists meets service delivery standards and administrative functions related to client services are performed in a timely manner. We have immediate 1 year Full-Time permanent opening in the North Bay office!Full-Time roles include weekend shifts What We Offer Incentives and PerksMeaningful, fulfilling work, helping patients and their families behind the scenesSupportive team environment and a great corporate culture Paid orientation and comprehensive training and onboardingAccess to group discounts, including exclusive discounts from various retailers Total rewards program which includes health & dental benefitsAn Employee Assistance Program (EAP) for you and your family membersOpportunities for continuing education and trainingHands on mentoring and leadership supportOpportunities to volunteer in countries with limited access to healthcare services What The Role Involves You’ll be the bridge between patients/caregivers, their families, Personal Support Workers, team supervisors, funders, finance and other CarePartners employeesReceiving routine referral/intake information from funders and private-pay clientsDeveloping and coordinates service schedules while considering relevant factorsInforming workers of new assignments and changes to their schedulesEntering relevant information into the automated information system/databaseProducing schedules and reports on regular basis, and on request of the SupervisorReceiving and manage inbound telephone calls and email inquiries related to servicePerforming other administrative dutiesOther duties as required What You Bring A strong desire and commitment to making a difference in the lives of their patientsPost-secondary education is preferred and one (1) year of job-related experience (such as administrative or customer service) is requiredExceptional interpersonal and customer service skillsAbility to work both independently and as part of a teamStrong proficiency in all aspects of Microsoft Office, with proven skills in Word and ExcelA strong attention to detail and the ability to learn new systems and databasesEffective verbal and written communication skillsNon-traditional hours, including evenings and weekends are requiredExperience in the health care field an assetA Clear background check CarePartners In Your Community In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009. Accessibility CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.
