CMHA Thames Valley Addiction & Mental Health Services Looking for Counsellor (Nights), Crisis Response Team at London, Ontario, Canada Full Time

Full-Time, Permanent (Benefitted) & Full-Time, Contract (Ending: October 2, 2024)

London, Ontario

• Application Deadline: November 28, 2023 –

When individuals in our community experience an urgent mental health or addictions crisis, they deserve a response that is person-centred and supportive, while focusing on personal dignity and wellbeing.

Our Crisis Response Team, responds directly to individuals in the community and attends with first responders to provide a therapeutic response for individuals requiring crisis intervention and to support community-based alternatives to medical intervention.

Consider revitalizing your career and making a difference in your community by joining our team!

WHAT WE’RE OFFERING:

• What you’ll be making – For this position, rate of pay is based on the individual’s professional college registration status:
• $28.34 to $31.85 per hour (Regulated Professional Grid), for those registered with the OCSWSSW (as an RSW), CNO (as an RN), COTO, CRPO, CPSO, or CPO
• $23.79 to $27.37 per hour (Regulated Practicing Professional Grid), for those registered with the OCSWSSW (as an RSSW), CNO (as RPN)
• $22.33 to $25.71 per hour (Practicing Professional Grid), for all those not registered as above
• The above are initial rates; with grid increases as per policy
• Internal staff members will be placed on the appropriate grid based on their current rate of pay, up to Level 8 of the grid (see Intranet Policy – bit.ly/CompensationPolicyPg16)
• When you’ll work –
• Full-Time, Permanent: 70 hours over two-week period; 10 hour nights, Wednesday-Friday, including every other Saturday
• Full-Time, Contract: 70 hours over a two-week period, Night Shifts inclusive of weekends
• What your benefits will be –
• Full-Time, Permanent: After a 90-day waiting period, will be enrolled in extended health care benefits plan
• Full-Time, Contract: After a 90-day waiting period; will be eligibble for a partial (20%) Prescription Drug Benefit
• Your pension plan –
• Full-Time, Permanent: Will be enrolled in the Healthcare of Ontario Pension Plan (HOOPP)
• Full-Time, Contract: Immediately eligible for optional enrollment in the Healthcare of Ontario Pension Plan (HOOPP)
• PSLRTA Notice – This posting characterizes this position as currently non-union/unionized under the Elgin/Oxford Collective Agreement. However, please be aware that the organization on September 29, 2022, a vote was held as a result of an application by the Organization under the Public Sector Labour Relations Transition Act. The result was that employees voted to award OPSEU bargaining rights for all employees. Until such time as a new collective agreement is finalized, current terms and conditions of employment and existing, applicable collective agreements, if any, will remain in force and effect.

HOW YOU WILL BE MAKING A DIFFERENCE:

• Complete face-to-face mental health and addictions assessments based on theory of crisis management including rapid response, risk assessment, de-escalation, stabilization, and referral to determine client needs and level of risk
• Engage Emergency Services when it is determined that additional intervention is required
• Establish a therapeutic relationship to maximize the benefits of engagement between the staff and client
• Assess social and environmental factors impacting the client
• Determine the impact of psychiatric symptoms on functioning
• Identify risk factors related to client and staff safety
• Assess barriers to successful community living (e.g. treatment options, transportation, finances, etc.)
• Ensure the assessment incorporates cultural and ethnic factors
• Advocate as necessary in order to facilitate access to services and supports with the objective of remediating immediate crisis situation
• Refer clients to an RN when psychiatric assessment for a clinic referral is determined to be necessary and/or appropriate
• Assist the client to identify and connect with personal/natural supports
• Provide short-term follow-up support to bridge the gap from referral to engagement with a longer-term support service
• Have knowledge about community resources relevant to clients, including other addiction and mental health services, entitlement and benefit programs, (e.g. ODSP, Ontario Works, London Housing, etc.)
• When appropriate, act as liaison with caregivers and/or service and support providers who are involved with client to facilitate a coordinated approach to service provision
• Provide telephone assistance to individuals seeking support, face-to-face appointments and/or information about addiction and mental health services and supports
• Provide health teaching and information regarding a variety of coping techniques and strategies
• Provide information regarding resources found within both the broader addiction and mental health system and the community in general
• Provide coverage for other Crisis Services Programs, as requested (i.e. Crisis Centre-First Contact, Crisis Stabilization Space)
• Provide crisis intervention services and supports on the Reach Out Crisis line via phone, text and web chat
• Respond to voicemails from the Reach Out Crisis line.
• Establish a therapeutic relationship with callers to the Reach Out line, and work with these clients to address their immediate concerns
• Work collaboratively with colleagues at the Mental Health and Addictions Crisis Centre to provide a seamless, person-centred approach for service delivery and to support other staff as needed
• Attend and actively participate in staff and group meetings
• Contribute to a positive team environment

Reach Out responsibilities:

• Provide crisis intervention services and supports on the Reach Out Crisis line via phone, text and web chat
• Respond to voicemails from the Reach Out Crisis line.
• Establish a therapeutic relationship with callers to the Reach Out line, and work with these clients to address their immediate concerns

WHAT YOU’LL NEED TO APPLY:

Police Vulnerable Sector Check Requirements

Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 2 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.

We require the following qualifications:

• Degree or diploma in a health or social science discipline (Primary proof of credentials will be required during the hiring process, i.e. an original degree/diploma/certificate or official transcript; for ongoing education, an unofficial transcript will be accepted)
• Valid Driver’s Licence, adequate insurance and access to a vehicle to carry out job duties
• Ability to attend work regularly

We prefer the following qualifications:

• Registration with a professional college (i.e. OCSWSSW, CNO, CRPO, CPSO, COTO, CPO)
• Knowledge of and experience working with individuals with a serious mental illness and/or addiction in a community setting
• Knowledge of community resources in London
• Basic computer skills
• Training in crisis intervention and resolution including ASIST and First Aid/CPR
• Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada

INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.

Get your application in by – November 28, 2023:

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team.

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact

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