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FEILD BOSS is the only field service management solution built within Microsoft Dynamics 365 and specifically for the HVAC and elevator industry. From field to finance, FIELDBOSS works directly out-of-the-box and provides complete visibility into every aspect of service performance.
Role Description
This is a remote role for a FIELDBOSS service management solution expert. The FIELDBOSS service management solution expert will be responsible for analyzing the software needs of clients, configuring software applications, building customizations and workflows, training end-users, providing post-installation support, and ensuring customer satisfaction.
Qualifications
- Experience with FIELDBOSS service management solution implementations
- Thorough understanding of field service and inventory management processes
- Demonstrated proficiency in configuring and customizing FIELDBOSS service management solution
- Ability to analyze and troubleshoot software and system issues
- Excellent written and verbal communication skills
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field
- Strong project management and organizational skills
- Ability to work effectively in a team-oriented environment
- Ability to work effectively with clients to gather requirements and provide end-user training and support
- Certifications in FIELDBOSS service management solution is a plus
