Comfort Keepers ® is the premier provider of in-home care services and is a rapidly growing organization. Customer service is at the heart of what we do and strive to ensure that our Clients and Caregivers are always have a positive experience! Under the general supervision of the scheduling manager, the scheduling coordinator is responsible for accurately scheduling of qualified caregivers based on the requirements of all new and current clients.
Key Objectives:
The role holder is expected to provide co-ordination of scheduling services for both clients and our staff to ensure that we maintain the best fit for both parties. In addition, the role holder will be required to provide office administration support through a variety of tasks including but not limited to answering phones, general office paperwork including filing and scanning and general administration. The successful applicant will be one that can create outstanding customer experiences and is a professional and team player.
Qualifications:
College Diploma or equivalent and two years related experience and/or training; or equivalent combination of education and experience. Knowledge of scheduling and/or health care preferred. Requires proficiency in common computer business applications (Word, Excel, Outlook, scheduling software). Must possess above average customer service, and organizational skills. Must be able to work under time pressures and manage multiple demands simultaneously. Excellent telephone etiquette and communication skills are necessary.
Accountabilities
Authority
Working Environment:
Office environment. Position Physical Demands: Walking, sitting, and standing with lifting limited to files and records typically not expected to exceed 5 pounds in weight. Extended time at a computer work screen and on the telephone. As part of working with Comfort Keepers Vancouver you will be eligible for Benefits and a bonus program.
Job Types: Part-time, Permanent – 30 hours a week – Monday to Friday
Salary: $35250.00 per year
Benefits:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Education:
Experience:
Work Location: One location
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