Confidential Looking for Account Coordinator at London, Canada Metropolitan Area Full Time

We have an immediate opening for an Account Coordinator with our client in London, Ontario.

Our ideal candidate will work directly with a Senior Account Manager to serve our clients comprised of Corporate Businesses, Sports Organizations, Not for Profit Associations and Government agencies. If you have experience with Marketing and/or Social Media, sales and a passion for building strong relationships please apply today!

KEY RESPONSIBLITIIES:

• Build and nurture strong, long-term relationships with existing clients
• Serve as a point of contact for customer inquiries, orders, and requests
• Understand the unique needs and goals of each customer and provide personalized solutions
• Identify opportunities for upselling and cross-selling of our products and services
• Actively pursue new business opportunities and expand our client base
• Achieve sales targets and goals set by the company
• Collaborate on new product development research with Senior Account Manager and operations/purchasing team
• Develop a deep understanding of Nothers’ products and services
• Stay updated on industry trends and competitor’s offerings
• Educate clients on our products and provide recommendations based on their needs
• Assist in brand development research and implementation
• Process and manage client orders
• Ensure accurate and on-time delivery of products
• Address any issues or concerns related to orders promptly
• Communicate effectively with clients through various channels, including email, phone calls and in-person meetings
• Provide regular updates to clients on the status of their orders.  Collaborate with internal teams to resolve client issues
• Maintain detailed records of client interactions, orders, and sales activity

QUALIFICATIONS:

• Post-secondary education in business or marketing; degree in Corporate, Event or Sports Management an asset
• 1 year previous work experience in a fast-paced sales environment
• Previous involvement with sports organizations or corporate event planning is an asset
• Strong time management skills, well organized with a high degree of attention to detail.
• Experienced in preparing and delivering presentations both in person and virtually
• Excellent communication skills, analytical problem solver with ability to make sound decisions
• Experience with scheduling, posting and original content creation (graphics, photo, and video) is an asset but not required
• Work through training where necessary; including but not limited to sales, web design, graphics etc.
• Proficient in computer skills: Data Entry, Microsoft Outlook, Word, PowerPoint, Excel, Teams
• Valid driver’s license and a clean driving record