Construction Conceptek Looking for Customer Service Representative at Granby, QC Full Time

Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.

Requirements:

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

Job Type: Full-time

Salary: $18.25-$24.07 per hour

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Supplemental pay types:

• Signing bonus

Ability to commute/relocate:

• Granby, QC: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Customer service (preferred)

Work Location: One location