About Coughlin & Associates Ltd.:
Across the country, thousands of Canadians rely on Coughlin & Associates Ltd. to design and administer their group medical, dental, disability, life insurance and pension benefits. Coughlin is a full-service benefits consultant and third party administrator. Our services include:
Established in 1958, Coughlin & Associates Ltd. provides services to some of Canada’s most respected companies, unions and public service organizations.
Do you value Service Beyond Expectations?
Today, we are offering highly organized and motivated individuals with a passion for exceptional service the opportunity to fill the following full-time position in our Ottawa office. If you have experience relating to some of the following fields: accounting, benefits, claims adjudication, customer service, group administration, human resources, payroll, business analysis, consulting, finance, banking, bookkeeping, accounts payable, or accounts receivable, we want to hear from you.
CUSTOMER SERVICE REPRESENTATIVE, bilingual
Job Summary
The Customer Service Representative primarily manages inbound and outbound customer calls and emails to effectively address customer requests, issues and inquiries in a timely manner for the Pensions Department.
Qualifications
The Customer Service Representative requires a High School Graduation diploma in a related field or equivalent training acquired from a combination of relevant work experience and education. At least 2 year of related work experience in a customer service support role is expected.
The Customer Service Representative must possess:
What’s in it for you?
We offer one of the most competitive compensation and benefits packages in the industry. We pride ourselves on career development and fostering growth. Our employees enjoy the opportunity to provide valuable feedback and collaborate on achieving goals. Coughlin’s team is truly one-of-a-kind. If you have what it takes to provide Service Beyond Expectations, apply today.
Coughlin & Associates Ltd. is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout our selection process. We thank all applicants for their interest but advise that only those
Job Types: Full-time, Permanent
Salary: $40,000.00-$40,600.00 per hour
Benefits:
Schedule:
Language:
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