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Courtesy Ford Lincoln is currently seeking a Full Time Receptionist to join their dynamic team in London. We are looking for an enthusiastic, organized individual who enjoys working in a fast-paced environment. The successful candidate will be responsible for receiving customers in a courteous, professional manner and delivering the personalized service that exemplifies our dealership.
About you:
You will fit into our family-oriented atmosphere where the goal is to ensure that each customer is understood, appreciated and valued. You have a positive attitude and are willing to learn and want to grow in the automotive industry.
Here’s what you will deliver:
- Communicate effectively in person with a friendly, welcoming attitude.
- Provide a pleasant and efficient telephone experience for both inbound and outbound calls.
- Qualify customer requests and direct to appropriate department and schedule service appointments as required.
- Support Sales staff with customer file administration and receipt of payments.
- Communicate with Managers in a timely fashion with any identified customer concerns.
- Aid in general administrative functions within the dealership.
What you need to succeed:
- Professional demeanor and presentation.
- Engaging personality that exemplifies exceptional customer service traits.
- Previous experience in a reception type role, with dealership environment exposure a definite asset.
- Strong phone and interpersonal skills.
- Hardworking, reliable individual with exposure to a fast-paced environment.
- A high school diploma or GED.
- Strong computer skills, including hands on experience with MIcrosoft Office and Google Apps.
What’s in it for you?
- Strong Management support and guidance.
- Opportunities through our internal career path.
- Discount on vehicles, parts and service for you and your immediate family.
- A friendly, family run business environment.
Please submit a resume including your email address. We appreciate all who apply; however, only those selected for an interview will be contacted.
Job Type: Full-time
Salary: $19.00-$21.00 per hour
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Store discount
Schedule:
Education:
- Secondary School (required)
Experience:
- Front desk: 1 year (required)
- Administrative experience: 1 year (preferred)