Marketing :
• Develop prices and promotion strategies for the restaurant’s products and services, and continuously assess its situation: results, competition, market, industry trends, products and services offered and potential products and services.
• Carry out promotional activities: advertise, produce and distribute promotional material, participate in trade fairs, carry out public relations activities, in accordance with the action plan and the strategies developed
Service :
• Ensure customer satisfaction during and after consumption of the product or service.
• Resolve any problem, remedy any unforeseen event, deal with any customer complaint.
Working conditions
• Variable hours work, the manager can be called at any time. Position often involving long hours of work and sometimes requiring work evenings, weekends or holidays. Work that can be done under pressure. The organization of work may vary depending on the tourist season.
SKILLS & QUALIFICATIONS
• Skills for human resources management, work team management, conflict management.
• Sales, marketing, negotiation and customer service skills
• Professional attitudes and behavior, aptitudes for teamwork, autonomy, dynamism, interpersonal skills, honesty, versatility, sense of initiative, sense of organization.
• Knowledge of French and English. Fluency in other languages is an advantage.
• Skills for written and verbal communication.
• Knowledge of the tourism industry and customer needs.
• Knowledge and application of labor standards and basic principles of health and safety, as well as hygiene and sanitation.
• Knowledge of the basic principles of operating relevant computer systems.
• Knowledge of point-of-sale systems (POS system) required.
• Comfortable with computer software.
• Hold a diploma from a hotel management (in restaurant management an asset).
• Leader and autonomous with a strong sense of initiative.
• Leadership and decision-making ability.
• Stress tolerance.
Experience:
Minimum five years of experience in the restaurant business, including supervisory and management experience, is required.
* Our organization is an employer aware of professional fairness and is committed to recruiting a diverse workforce and maintaining an inclusive culture. The use of the masculine is only used for the purpose of simplifying the text. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected by provincial or federal laws.
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