Job Description
Cowork Chilliwack (https://www.coworkchilliwack.com) is Chilliwack’s hub for entrepreneurs. Our unique building merges meeting space, open desk areas, furnished private offices and professional media production studios.
We serve a diverse community of members and companies. We believe in community, collaboration and supporting one another to elevate our success. The Front Desk Associate is responsible for guiding members toward a positive day filled with productivity, meaningful connections and tools to be successful.The perfect Front Desk Associate will be a people person and have a background in customer service and hospitality with great organizational skills and positive energy. We are looking for someone who is hands-on to join our team.
Hands-on Community Management
The Front Desk Associate position reports to the VP, Operations and is responsible for the management of the community and building needs. Our 12,000-square-foot building provides many wonderful workspaces, amenities and private offices available for rent and use by the members of Chilliwack community. We are looking for an associate who will stay on top of all things needed to keep our community looking and operating at its absolute best. From conducting tours to restocking the printers with supplies and paper to wiping down tables in common work areas to tidying up meeting rooms, we are looking for the perfect person to join us in keeping our coworking home a clean, fun and professional space.
Meeting Hosting
We have small and large meeting rooms available for use by Cowork Chilliwack members and for rent by external clients. We also have a 60-seat multi-purpose studio theatre available for rent. As the Front Desk Associate, you will be responsible for the setup and hosting of meetings and events.
You will be someone that is able to multitask and succeed under pressure, is alert and observant and always willing to roll up their sleeves and assist when required. You will be the on-site contact for all members, external clients and guests attending meetings and events in our spaces. Working outside of business hours and on weekends occasionally is a non-negotiable in this role. Successful candidates will have previous experience in one or more of these areas: customer service, event planning and hospitality.
Responsibilities Include
Membership
The Space
General Know-How
Meeting Management
Social Media Management
Ideal Qualities & Strengths
Able to wear many hats. You’ll need to pay attention to the needs across the greater
Cowork Chilliwack community. It is important to focus on your immediate tasks at hand, but always willing to roll up your sleeves and pitch in where help is needed.
Hospitable. You rock social ninja skills. You enjoy welcoming guests into the fold. A great
attitude, fair but firm-level of diplomacy and a sense of humour are paramount.
Sharp. Not only do you pay attention to detail, but you’re also alert and even overly observant. You notice when something is amiss and can quickly set it straight.
A problem-solver extraordinaire. You take great pride in helping others. You’re adaptable to a changing environment and work toward solutions in the moment. In addition to being helpful, you also like playing detective to uncover an answer.
Dynamic. You’re someone who has passion and energy throughout the day. If you’re the kind of person who can set a positive vibe and not let other people’s moods bring you down, you’ll thrive.
Collaborative. You get great pleasure in creating ways for members to connect. We don’t
expect you to know everything at the start so it is good if you like to ask questions. We are
growing and always open to alternative ways of doing things, so you should be willing to share your genius ideas with the team but be able to accept when those ideas get outvoted. Equally important is the ability to have authentic conversations with guests and members—and work with them toward solutions.
Job Type
Full-time employment with guaranteed 37.5 hours per week.
Benefits
Paid time off
Benefits package (after 3 months of employment)
Schedule
7.5 hour shift Monday to Friday
Job Type: Full-time
Salary: $38,000.00-$40,000.00 per year
Benefits:
Flexible Language Requirement:
Schedule:
Ability to commute/relocate:
Education:
Experience:
Work Location: One location
Application deadline: 2023-02-03
Expected start date: 2023-03-01
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