Crisis Association of Vegreville Looking for Crisis Intervention Worker at Vegreville, AB Full Time

Reports To: Victim Services Manager

Hours of Work: 20 hours per month

Job Summary

The role of the Crisis intervention worker of the Vegreville Crisis Association is to: provide support in Volunteer activities, develop program skills to help support the general public, supports the outreach activities of the program, and completes other tasks as directed by the Victim Services Manager.

Duties and Responsibilities

• Co-ordination and support of the Crisis Help Line, as well as other designated programs and services as required
• Responding to Cold Lake Help-Line referrals and telephone inquiries
• Ensuring compliance with all Board policy and procedures
• Coordinating the preparation of resource and information packages for volunteers and clients
• Identifying financial resources and assistance available to clients through community resources and social agencies.
• Providing support as requested by the Board of Directors
• Represent Crisis Association of Vegreville (CAV) at appropriate community tables
• Promoting the program with the general public through appearances at various community events
• Ensuring file details and statistical information is entered into the computer
• Recommending changes to program, policies or procedures to ensure operations run efficiently and effectively
• Required to act in a professional and respectful in all matters associated with this position, whether towards clients, colleagues, members of the public and the members of the Board of Directors.
• 2 days per week in the office unless otherwise assigned by Program Manager.
• Provide telephone support, information and referrals to clients accessing the 24/7 crisis help line

Education, Certification and Skill Requirements:

• Certificate, Diploma or Degree in Social Sciences or High School Diploma plus Experience.
• Completion of Reliable Security Clearance
• Completion of AVS 100 training
• Maintain Critical Incident Stress Management and ASIST training
• Ability to work in crisis situations
• Conflict resolution skills
• Problem solving skills

Job Types: Part-time, Casual
Part-time hours: 5 per week

Salary: $14.00-$19.00 per hour