We’re currently looking for a Field Technical Analyst to join our team. The Field Technical Analyst is a point of contact for technical & KPI analysis for CSN Field Operations Team within Eastern Canada. The position requires someone with in-depth understanding of the collision repair industry and/or Insurance claims process and auditing.The position reports directly to the National Field Technical Manager (NFTM) and will work with other Field Operations Manager (FOM) and other Field Technical Analysts (FTAs). The FTA will assist the NFTM with other departments within CSN to help licensees improve their business operations by identifying shop or repair behavior that can be improved by leveraging the CSN System.
Primary objectives of the role:
Case management
Target auditing:
Shop operations (CSN system):
Reporting
Requirements
Core competencies
Education And Qualifications
Work Environment And Other Requirements
Travel Requirements
Benefits
Career Path
As CSN continues to grow, other career opportunities may become available.
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the CSN.
CSN is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment regardless of age, race, colour, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We strive to cultivate an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to growing our corporate team in a way that reflects the diversity of our customers and communities in which we live and serve.
If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
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