Work Setting
Restaurant
Tasks
Address customers’ complaints or concerns
Prepare and serve specialty food at customers’ tables
Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
Describe menu items including daily specials for customers
Advise on menu selections
Balance cash and record sales
Clear and clean tables, trays and chairs
Serve food and beverages
Take orders and relay to kitchen and bar staff
Assist clients/guests with special needs
Provide customer service
Computer and Technology Knowledge
Electronic cash register
Weight Handling
Up to 9 kg (20 lbs)
Personal Suitability
Client focus
Effective interpersonal skills
Team player
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