D2L Looking for Business Analyst (Co-op) at Kitchener, Ontario, Canada Full Time

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L’s has had a singular mission for 20 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

A member of our Talent Acquisition team reviews ALL of our applications – yes a real person reviews resumes! They are excited to read more about what amazing things you could add to D2L.

As a Business Analyst Co-op on the Product Planning team, you’ll be working with a

small and tight team of cross-functional Product champions who are laser focused on

creating efficiency and scale across our Product and Technology organizations. You’ll have the opportunity to work cross-functionally with many team members and gain exposure to

various disciplines with hands-on report and dashboard creation, identifying opportunities through insights gained while leveraging data analysis and business intelligence tools.

We are looking for business and technically minded individuals to help create and improve how data informs our decision making within the Product Development Lifecycle. You will be constantly learning and looking for ways to innovate. You thrive in a culture where teams collaborate to solve challenging problems. 

Responsibilities:

Roadmap Planning and Product Development Lifecycle (PDLC) Support

• Support building and iterating on an efficient product planning process that builds an achievable and measurable product roadmap holding teams accountable for delivery;
• Help product teams be successful in how they communicate and use data, research findings, vision & strategy in roadmap planning;
• Partner closely with product, services and technology teams to identify areas of friction in the product lifecycle.

Dashboard and Report Creation

• Leverage data analysis and business intelligence tooling (ideally PowerBI);
• Review and analyze the effectiveness and efficiency of existing processes across the Product Management and Software Development Lifecycles, such as product planning, product discovery, GTM, product metrics, end-of-life, etc., and help to develop strategies for future improvements;
• Help to create bridges between Business Intelligence and Product Management, Services, Support and other teams to leverage data to measure product success, experiments, research and customer engagement;
• Analyze product performance to ensure traceability from market-need through design, development, delivery, and adoption of products;
• Champion leveraging data to inform decision making at all stages in the product lifecycle.

Reporting and Metrics 

• Leverage SFDC, GA, PowerBI to pull relevant and helpful data for decision making;
• Build out reports and dashboards to be used by the Product Planning team & leadership;
• Suggest improvements and optimization to existing tactics to improve overall performance.

Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don’t believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why We’re Awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following.

All D2Lers receive:

• Impactful work transforming the way the world learns
• Flexible work arrangements
• Learning and Growth opportunities
• Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
• Home Internet Reimbursements
• Employee Recognition
• Social Events
• Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne

Full time, permanent employees are also eligible for:

• Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
• 2 Paid Days off for Catch the Wave related activities like exams or final assignments
• Retirement planning
• 2 Paid Volunteer Days
• Competitive Benefits Package
• Employee Referral Program
• Wellness Reimbursement