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At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual back-grounds, perspectives and skills. Together as one team, we are Here to move.
Position Description Summary
The Billing Coordinator ensures that invoices are generated and mailed out to our customers in a timely and effective manner. The Billing Coordinator must also be committed to exceeding client expectations while respecting company policies.
Principal Accountabilities
Provide professional customer service
Call carriers to obtain information necessary to process shipments
Update events as they relate to shipment pickup and delivery of shipments
Audit carrier invoices
Retrieve files and invoices for accounting as required
Enters billing information into UNIX
Generates invoices
Audits files to SOP’s, quotes on file or direct quotes located in files
Call customers when necessary to advise shipment status and/or obtain information necessary to process shipments
Arrange pickup and delivery of orders with shipper, consignees and carriers when required
Negotiate rates with carriers at times
Coordinate with customs department if required
Other duties may be assigned to meet business needs.
Knowledge and Skills
Minimum two years experience in Group Freight operations with solid understanding and knowledge of Ground Freight billing requirements
Strong Computer skills – Ms Word, Excel, etc.
Excellent customer service skills required
Attention to detail and strong follow-up skills a must
Good planning and organizational skills
Ability and willingness to work in team environment as well as independently
Demonstrated ability to multi-task and meet deadlines in fast paced environment.
