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At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual back-grounds, perspectives and skills. Together as one team, we are Here to move.
Shift – Monday to Friday, 8:00 am to 4:00 pm
Position Description Summary
The Customer Service Representative ensures that customer orders are prepared, processed and accurate. He/she also ensures that the customer’s inventory levels are adequate and accurate. He/she will participate in great communication between office and warehouse staff. Also, the clerk will be responsible for daily reporting of transactions, etc.
Principal Accountabilities
Prepare and process shipping/receiving paperwork.
Prepare orders for warehouse personnel.
Develop and maintain liaison with customers, suppliers and colleagues.
Maintain inbound schedule and communicate with carriers when necessary.
Monitor customer’s inventories to ensure accuracy and that orders can be filled.
Reconcile daily transactions and complete accurate data entry of daily/monthly reports.
Audit outbound loads prior to shipping.
Order supplies and other general office duties.
Other duties as assigned by Manager
Knowledge and Skills
Customer service background
Operations background
Excellent communication skills
People skills
Familiarity with public warehousing and 3PL operations
Experience with WMS
Proficient with Microsoft office
Highly organized
Chancengleichheit und selbstbestimmte Teilhabe Schwerbehinderter und Gleichgestellter sowie eine respektvolle Zusammenarbeit sind innerhalb des DB Konzerns fest verankerte Grundsätze. Deshalb werden schwerbehinderte Bewerber bei gleicher Eignung bei bevorzugt berücksichtigt.
