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Mandate:
Reporting to the Warehouse Supervisor, the Warehouse Coordinator (Customer Service Representative) will act as the primary contact for assigned customer accounts in the Warehouse. The Warehouse Coordinator will support warehouse operations by providing timely and efficient service to all customer inquiries.
Additional responsibilities include, but are not limited to:
- Coordinate unloaded containers daily with internal & external lumping teams
- Receive and process customer orders in a Bonded Warehouse
- Schedule inbound freight carriers
Requirements:
- Previous customer service experience within a 3PL warehouse environment
- Must be proficient in Microsoft Word, Excel, and WMS (Warehouse Management System)
- High school diploma or equivalent
- Shift flexibility; varied work schedule
- Bondable (Criminal check is required – able to acquire and maintain Federal Security Clearance in good standing)
What You Offer:
- Excellent attention to detail, problem solving and follow-up
- Strong organizational skills
- Ability to adapt and work efficiently in a fast-paced environment
- Motivated individual who works well in a team and also independently
What We Offer:
- Equal opportunity employer
- Competitive compensation
- Development opportunity with paid training
- Employee recognition and appreciation program
- Referral bonus
- Comprehensive health and dental care
- Balance between work and home life
