dentalcorp Looking for Senior Dental Administrator at Abbotsford, BC Full Time

About us:
Clayburn Dental has been serving Abbotsford and the surrounding communities for more than 25 years. Our practice offers a complete range of dental services, including general, restorative, and children’s dentistry, Invisalign, cosmetic treatments, and much more.

At Clayburn Dental, we are committed to staying at the cutting edge of dental technology providing quality care in an effective way. Our team of dentists is highly regarded in their field and provides unparalleled dental care in a safe and soothing environment.

Working within our network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians while having greater access to the most advanced treatment technologies and training & development.

Our newly renovated modern dental office is located conveniently in beautiful Abbotsford.

https://www.clayburndental.com/site/home

Schedule: Part-time hours. 3 days per week, flexible on which days.

The Opportunity:
We are currently looking to hire a Senior Dental Administrator to join our busy and well-established practice. As part of the administration team, you are the face of our practice. The successful candidate will have a passion for building strong patient relationships and contributing to the ongoing oral health of their community. In this role, you will have the opportunity to work alongside and learn from a strong team of dental professionals.

Why Should You Join?

Competitive compensation & benefits: Our compensation packages are reviewed annually in a comparative study that ensures alignment with industry standards.

Established and stable practice: Our successful practice is a leader in patient care, providing a range of services to a loyal and established patient base.

Health & Safety and Compliance: The practice has a strong health and safety culture, with compliance measures embedded in every aspect of the workplace.

Career development: A career with us ensures you have the support, tools, and encouragement you need to grow and evolve as a professional on your individual career path, including access to industry-leading continuing education through the award-winning DC Institute (dcinstitute.ca)

Fast-growing and entrepreneurial environment: Our practice is innovative, growth-oriented, and patient-focused – a combination that makes for a fast-paced, exciting, entrepreneurial atmosphere.

Respect for our people: The team is built on a culture of respect and positivity, where we celebrate individuality and value each other’s unique strengths and contributions.

Work-life flexibility: Everyone has a life outside the practice, and we are committed to helping each team member find a healthy, sustainable balance between home and career.

Responsibilities:
Lead and motivate the administration team to improve productivity, engagement, and retention of patients

Drive the implementation of company programs, policies, and procedures by supporting action plans

Greet and assist patients as they arrive; ensure a lasting positive impression

Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps

Effectively manage recall system and accurately maintain the patient database

Manage patient calls and inquiries about appointments, confirmations, amendments, and cancellations

Process referral letters and other patient correspondence upon receipt from the provider; manage and file all patient records and charts

About You:
Minimum 3-5 years of administration experience

Accounts receivable experience an asset

Clinical background and experience with the dental software program, Tracker, is considered an asset

dentalcorp Total Rewards + Perks

Team members have access to a range of resources focused on enhancing their personal and professional lives. We provide annual compensation reviews, voluntary RRSP contributions, and industry-leading learning and development opportunities. Our team members also enjoy extensive discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; and unlimited access to a variety of discounted entertainment, hotels, products, and services. Our Employee and Family Assistance Program (EFAP) connects team members and their families with complementary, confidential, short-term counseling and advisory services. dentalcorp is continuously evolving and enhancing the programs to offer our team members exclusive benefits that complement their lifestyle.

We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who requires reasonable accommodation for any part of the application or hiring process can contact our Talent Team. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.