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Strategic Advisor (PB 5)
Justice and Public Safety
Flexible Location within NB
Permanent – Open Competition
Who we are
The work we do has a positive impact on our communities and helps improve the everyday lives of New Brunswickers. Together, we are over 45,000 New Brunswickers who are passionate problem-solvers, who make a difference and are proud to call New Brunswick home.
The Department of Justice and Public Safety is dedicated to the rule of law, the promotion of the public interest, and the impartial administration of justice and works to improve the safety, security and resiliency of communities and citizens.
The NB 911 Bureau’s mandate is to develop, establish, operate and improve the provincial 9-1-1 service. We are focused on delivering the right resources to the right location in the fastest time possible.
What you will do
Reporting to the Manager, Service Quality, Performance and Engagement, NB 911 you will be responsible for supporting the change management plan and project teams by ensuring effective communications between the project teams, critical stakeholders, other jurisdictions and all levels of government; developing or providing strategic support for the development of communication and engagement strategies to support project teams and to develop required governance and accountability structure: and providing the critical role of issues management by developing strategies to address emerging issues that may pose a risk to meeting project timelines and deliverables.
Work environment
- Location: Victoria Health Center with possibility for some remote work
- Standard hours of work, Monday-Friday, 8:15-4:30 plus additional requirements for monitoring and response to emergencies
- We promote a scent-reduced environment.
Who you are
You possess strong interpersonal and communication skills, the ability to problem-solve creatively and think on your feet. You have experience as a public safety telecommunicator or emergency service provider in an operations setting. You are concerned for the well-being of New Brunswickers and motivated to do work that makes our communities safer. You are organized, self-motivated, and ready to learn new things. You are confident and respectful, you treat people in a polite and professional manner, always being courteous and showing kindness, while also advocating for yourself and your team’s mandate.
Your attitude, skills and interests are just as important as your area of study. We are looking for diverse backgrounds that bring a combination of the following:
Behavioural competencies: The successful candidate will possess the following behavioural competencies:
- Client service orientation
- Effective Interactive Communication
- Information Seeking
- Organizational Commitment
- Relationship Building
- Results Orientation
Technical competencies: The successful candidate will possess the following technical competencies:
- Ability to Use Office Technology, Software and Applications
- Presentation Skills
- Specialized Subject Matter Expertise and Knowledge in PSAP communications
- Written Communication
Need to have
- University degree
- A minimum of five (5) years of progressive work experience in Emergency dispatch services communications
- A minimum of seven (7) years working in a municipal and/or provincial government environment
- Proven ability to maintain composure under pressure
- Experience leading and facilitating meetings, coaching others, and building trust
An equivalent combination of education, training and experience may be considered.
Written and spoken competence in English and French is required. Please state your language capability.
Candidates must demonstrate on their applications how they have acquired the education and experience for this position. Your résumé should be in chronological order specifying education and employment in months and years including part-time and full-time employment
OPERATIONAL REQUIREMENTS:
The following operational requirement(s) is also required:
- The successful candidate will be required to meet and maintain the requirements for secret clearance in accordance with the Government of New Brunswick Security Policy.
Nice to Have
- Experience with 9-1-1 emergency response services and/or system
- Experience with strategy setting in a PSAP environment
- PSAP Liaison Experience
Subject to the response to this competition, candidates may be required to demonstrate on their application one or more of the asset qualifications in addition to the essential qualifications in order to be given further consideration.
Wage
Pay Band 5: $61,204 – 85,514
What can GNB offer you?
- Opportunities for career growth, professional development and training.
- Free access to Employee and Family Assistance Program (EFAP) and services.
- Comprehensive benefits package and the Public Service Shared Risk Pension Plan.
- 1 paid Volunteer Day per year to give back to your community.
- 1.25 days/month of paid vacation.
Providing a safe workplace for all. Your health & safety are important to us. GNB has implemented preventative measures across the organization to ensure your health and safety.
How to apply
We encourage applicants to apply on-line at www.ere.gnb.ca, by mail at the following address or
by email at of [email protected] by March 7, 2023 indicating competition number R78-2022-23-0562.
This competition may be used to fill future vacancies at the same level.
Department of Justice and Public Safety
Human Resource Services
Marysville Place – 20 McGloin St., 3rd Floor
Fredericton, NB E3A 5T8
Tel: (506) 453-2719
We thank all those who apply, however, only those selected for further consideration will be contacted.
Equal Opportunity Employer
We are an Equal Opportunity Employer. We are committed to building a workforce that reflects the of our communities in which we live and serve. We encourage and support applications from Aboriginals, persons with disabilities, and members of visible minority groups. Candidates registered with the Equal Employment Opportunity Program and veterans, who are among the most qualified, will be given preference at the time of selection.
Check out what it is like to work at the Government of New Brunswick, where we are working together as One Team One GNB to improve the lives of New Brunswickers every day!
The New Brunswick Public Service: Improving the lives of New Brunswickers every day!
Let’s connect. You belong here.
