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Who we are, what we do & why we do it: We are Dext – the world’s leading accounting & bookkeeping automation software provider. Our products give businesses real-time visibility and control over spend, payments and expenses, and help accountants and bookkeepers reach new levels of efficiency when working with complex financial data workflows. We are trusted by over 1 million SMBs worldwide. Our solutions embrace AI, machine learning and emerging technologies to advance and improve the accounting process and data quality for all, to make accounting more effortless.
Dext operates across Europe, North America and APAC, with an expanding SaaS product portfolio. We are now seeking a Business Development Representative to be the first interlocutor to our future clients.
It’s a fabulous opportunity to make your mark and join our team in Canada to be part of one of the world’s leading FinTech solution providers.
The role – what you’ll do as a Bilingual Account Executive:
The purpose of this role is to drive sales and revenue growth by identifying, engaging, and nurturing key client relationships, ultimately ensuring the success and satisfaction of our customers. In this key role, you will:
- Proactively identify and pursue new business opportunities, with an emphasis on cold outreach, while also converting warm leads provided by our Marketing and Sales Operations teams. Utilize consultative phone techniques, impressive product demos, and engaging webinars.
- Cultivate and optimize the sales pipeline, enhancing conversion rates at each stage.
- Establish a remarkable first impression by delivering a top-tier consultation experience to prospective clients.
- Build and maintain robust relationships with decision-makers and key stakeholders, collaborating with colleagues to ensure a smooth buying and implementation process.
- Shape a successful customer journey, providing continuous support and fostering a positive experience for clients to minimize customer attrition and cancellations.
About you – what we are looking for:
Below are our ideal requirements, but we hire on potential, not just on experience, and we know that some people are less likely to apply for a role if they don’t meet 100% of the criteria. At Dext we are committed to cultivating a diverse, inclusive and empowering culture, so please apply if you meet the majority of these competencies. You can read more about our Diversity and Inclusion commitments.
- Bilingual in English and French (prerequisite);
- Accountant channel expertise and/or work as a practising client-facing accountant is a plus;
- Solid communication skills;
- A strong desire to learn and open to coaching, actively seeking feedback and eager to implement it;
- A track record of success in B2B sales, with a primary focus on phone-based customer interactions;
- Consistently surpassing sales targets, showcasing a self-driven and results-oriented approach;
- A proactive and goal-driven individual who takes ownership of their success;
- Proficient in establishing and managing relationships with key stakeholders and strategic partners at all organizational levels;
- Approach sales in a consultative and process-driven manner, underpinned by remarkable written and verbal communication abilities.
What you will be part of – our values, culture and behaviours:
We are a highly ambitious, innovative, market-leading FinTech. We are a global, Private Equity backed business (HgCapital), but we have the dexterity and pace of a scale-up. We are uncompromising in our desire to achieve our best, day-in day-out, and we have three clear values which guide everything we do:
Be Brave – Everyone in the company has a voice to challenge ideas and the status quo.
Be Exceptional – We set high standards for ourselves. We aim to be exceptional at what we do.
Be Together – We are one team. There is no such thing as individual success without team success.
Our behaviours are how we practically live and breathe our values and are an essential part of life at Dext. Our behaviours guide us and inform how we communicate, collaborate and support each other. They are:
Be Diverse, be Courageous, be Considerate, be Transparent, be Focused, be Accountable, and above all, be Dexterous!
What we will give you – the perks:
- Competitive salary;
- Flexible working hours with remote and in-office options;
- 22 vacation days annually plus bank holidays, volunteering days, summer hours and a day off the week of your birthday;
- Sick days annually;
- Pension matching;
- 100% employer-covered benefits through Canada Life (medical, dental, & vision) – available on your first day;
- Access to the Learning platform LinkedIn Learning.
