Position Overview
We are looking for a Temporary Full-Time Community Service Clerk to provide customer service and clerical support in the Planning, Properties and Permits Division. As the public’s primary point of contact for the division, you will provide information and assistance at the Development Services counter, on the phone and via e-mail on matters related to departmental activities and procedures with an emphasis on the areas of permits, licences, planning and environment. Proven excellence in customer service is essential.
Duties will include accepting, reviewing, processing and issuing permits and business licenses; providing information related to permits, licenses, and relevant bylaws; receiving and booking inspections; calculating fees and processing payments; receiving and processing requests for service; providing staff support and performing general departmental activities; and preparing a variety of documents.
You have:
Qualifications: Grade 12, supplemented by post-secondary business or business application courses plus sound related clerical experience involving public contact, or an equivalent combination of training and experience. Ideally, you have experience working in a municipality or other high-volume customer service role involving data processing in which accuracy is critical; are able to work as part of a team and deal effectively and courteously with internal and external contacts; as well as have the ability to handle all interactions with positivity, promptness, tact and diplomacy. Adaptability and enthusiasm to take on new challenges are paramount.
If you have what we’re looking for and thrive working in a fast paced environment with a group of enthusiastic and dedicated people, we want to hear from you. Please apply on-line with your cover letter and resume at https://careers.dnv.org by May 15, 2022 to be considered for this competition.
We respectfully acknowledge the Coast Salish peoples, specifically the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh Úxwumixw (Squamish), and səlilwətaɬ (Tsleil-Waututh), on whose ancestral lands the District of North Vancouver is located.
Compensation The pay range for this unionized position is $26.34 – $30.94 per hour based on a 35-hour work week.
Posting Detail Information
Posting Number JP#22-19T
Job Open Date 05/09/2022
Job Close Date 05/15/2022
Special Instructions to Applicants
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