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Company Description
Doctor Marketing is the organization that is conducting interviews on behalf of the employer. The name of the employer is confidential and will be disclosed to prospective candidates if they are chosen for an interview. The employer is in the motorcycle industry.
Role Description
This is a full-time on-site role for a Service Manager in Edmonton, AB. The Motorcycle Service Manager will be responsible for the day-to-day operations of our motorcycle service center. The successful candidate will manage customer service, scheduling, quality control, inventory management, and billing, as well as liaising with our sales team on upcoming campaigns and promotions. The Motorcycle Service Manager will also be responsible for meeting and exceeding our service targets and growing revenue streams in the service center.
Qualifications
- Minimum of 2-3 years experience in a management position in the service industry.(Preferably in Motorcycles or automotive)
- Knowledge of all aspects of motorcycle servicing
- Ability to manage a team of technicians and prioritize workload efficiently.
- Strong customer service and communication skills to effectively interact with both customers and staff.
- Excellent problem-solving skills to troubleshoot any service-related issues that may arise.
- Proficiency in standard computer programs including Microsoft Office and Google Suite.
- High school diploma or equivalent required.
- Preference will be given to those holding a certificate, diploma, or degree in motorcycle repair or service management.
