Shift 8:30 am – 4:30 pm
Work Arrangements
This temporary full-time (35 hours per week) position is available starting October 3, 2023 to May 31,2024 . Regular hours of work are Monday to Friday, 8:30 am – 4:30 pm. Shift days and times may change depending on the Department’s need. Occasional evening and/or weekend work may be required. The position is located at the New Westminster/ Coquitlam campus; however, successful candidate must be available for occasional work at the New Westminster/Coquitlam campus. Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule and/or hybrid work from home arrangement may be considered, subject to the terms of the College’s Work From Home Policy.
What Douglas Offers
DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best colleges even better.
The Role
The Student Success Advisor is a key resource in student retention and success and acts as a transitional guide for students and external stakeholders in navigating student’s academic experiences. The Student Success Advisor is responsible for guiding, developing, and supporting students academically and financially throughout their entire student experience. The Student Success Advisor provides high quality and professional service, advice and counsel to students on the appropriateness of the selected program, presenting options in consideration of their unique situation, advising on options available when in academic difficulty and referral to resources available at the College and the community, advising on financial planning and the various student assistance options available to them. The Student Success Advisor will make appropriate recommendations to the Registrar or designate about student’s ability to continue studying at the College.
The Student Success Advisor position is unique in that the Advisor is assigned a portfolio of students to case manage, and is heavily customer facing and will serve students through phone, email, in-person daily while being responsible for various aspects of the administration of programs. The Student Success Advisor is also responsible for various aspects of the administration of a range of academic merit-based awards and financial need-based student awards and assistance programs, and other programs and projects that support the academic success, personal development and retention of students to ensure they meet their full academic potential through the course of the student’s academic career. The Student Success Advisor shares responsibility for outreach activities such as conducting workshops and representing the office, as required, on internal and external committee relating to student assistance programs. The Student Success Advisor is part of a network of advising and service professionals across the College that collectively contributes to improving the student experience to ensure success.
The Student Success Advisor acts as a liaison for students with internal and external departments and agencies, including other post-secondary institutions, provincial and federal agencies. The Student Success Advisor regularly interacts with other units across campus and within Enrolment Services to ensure effective delivery of service and advising to students. The Student Success Advisor works closely with the Assistant Registrars, and Associate Registrars in Enrolment Services. The Student Success Advisor cultivates relationships with key stakeholders across the campus and with other units in Enrolment Services, and identifies new opportunities for collaboration and innovation.
Responsibilities
To Be Successful in this Role You Will Need
Link to Full Position Profile
Equity Statement
Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.
Needs a Criminal Records Check No
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