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DXP/ National Process Equipment is looking to add a Parts – Customer Service Representative to their team in Edmonton, AB.
In this role you will be responsible to prepare and issues parts quotations directly to end user accounts. You have great attention to detail, with a balanced approach, a sense of urgency. This role requires you to work with a wide variety of people internally and externally.
Hours/Days of Work: Monday-Friday 7:30 to 4:30 pm
Salary: $42K per year
Responsibilities of this job are, but is not limited to:
- Be responsible for pricing, preparing, and submitting parts quotations to end users and internal departments.
- Be responsible for supporting a proactive after market parts program aimed at securing new parts business from an installed population of pumps and compressors.
- Work directly with represented manufacturers to obtain technical information, project pricing and special requirements.
- Enter sales orders, draft purchase orders etc.
- Assist in the preparation of various market and quotation activity reports, and sales forecasts for the Company’s represented manufacturers.
Requirements for this role are:
- Three years previous experience in a parts department environment, preferably with a pump and/or compressor distributor.
- Attention to detail and ability to read and interpret parts manuals.
- Superior and effective communication skills both written and verbal.
- Demonstrated analytical skills required for technical documents review and comment.
- Better than average computer skills, particularly Excel, Word and Outlook.
- Superior organizational skills – a self-starter who can work independently and as part of a busy team.
- Ability to work within a demanding schedule with short deadlines and produce accurate results.
The following would be an asset:
- Experience with an ERP operating systems
- Direct sales experience with pumps or compressors.
