CHARACTERISTIC FUNCTIONS
The employee in this class of employment works with the members of his or her team to carry out the characteristic functions of data processing technicians and carries out the most complex work. He or she distributes the work among the members of his or her team and ensures that the work is carried out; at the request of his or her immediate superior, gives advice on the quality of the work completed; takes part in training his or her team members. This class also includes employees who principally and customarily carry out highly specialized technical work of a complex nature and for which a sense of creativity and a freedom of action are required of these employees.
More specifically:
He or she manages, installs, maintains and repairs hardware and software for local area networks, workstations, thirdparty application, Wireless Access Points and management servers located in the Board’s schools and learning centres, configures systems or oversees the installation of components according to the procedures he or she establishes. He or She monitors and maintains network performance and network servers, switches and cabling and provides proactive security and backups of critical network servers and systems.
He or she tests, modifies and upgrades computer networks; develops and oversees the application of various procedures related to the use of networks and equipment maintenance and acts as a resource person for the complicated breakdowns of equipment and software.
He or she formulates suggestions and recommendations concerning the purchase of computer equipment and conducts technical evaluations of hardware, software and network products.
He or she may be required to train less experienced technicians and coordinate the work of support staff in performing duties related to the implementation of programs involving technical operations for which he or she is responsible.
If need be, he or she performs any other related duty.
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